Candidate Experience Coordinator (CXC) - Temp to Perm

Department: Talent Acquisition
Reports To: Sr. Manager Talent Acquisition
Classification: Non-Exempt

Renuity is hiring Candidate Experience Coordinator (CXC) to support high-volume hiring across our divisions. This role is critical to ensuring a seamless candidate journey from offer acceptance through Day 1driving strong communication operational excellence and improved show rates.

The Role

As a Candidate Experience Coordinator (CXC) you will own the candidate journey from offer acceptance through Day 1.

This role is critical to ensuring candidates feel informed supported and confident as they transition into Renuity. Youll act as the bridge between candidates recruiters hiring managers and onboardingdriving both experience and conversion (Offer Day 1 Show Rate).

What Youll Do

• Own the candidate relationship post-offer through Day 1

• Deliver high-touch proactive communication to candidates throughout onboarding

• Partner with recruiters hiring managers and onboarding teams to keep candidates moving forward

• Troubleshoot and resolve issues related to:

  • Start dates

  • Background checks

  • Onboarding steps

  • System/process gaps

• Track and maintain accurate data in Ashby (ATS) including:

  • Offer acceptance to Day 1 show rates

  • Training dates

  • Onboarding completion & compliance

• Drive Day 1 readiness confirmation (reduce fallout and no-shows)

• Identify gaps in the process and recommend improvements to enhance candidate experience
  

What Success Looks Like

• High Offer to Day 1 conversion rates

• Strong candidate satisfaction and engagement

• Minimal onboarding delays or drop-off

• Seamless coordination across TA HR and business stakeholders
  

What You Bring

• 13 years experience in:

  • Customer service

  • Recruiting coordination / onboarding

  • HR or high-touch administrative support

• Strong communication skills (written verbal)

• High attention to detail with strong follow-through

• Ability to manage multiple priorities in a fast-paced high-volume environment

• Experience with ATS systems (Ashby or similar preferred)

• Ability to handle sensitive/confidential information with discretion
  

Education:

• High School Diploma required

• Bachelors degree preferred
  

Tools & Systems

Youll work across tools including:

• Ashby (ATS)

• ADP (onboarding)

• Microsoft Office (Teams Outlook Excel)

• Other internal systems (Salesforce etc.)

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact

If you have a question regarding your application please contact

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Required Experience:

IC