Soft Services Manager
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Job Summary
Responsibilities
* Manage and supervise the soft services team including cleaning staff security personnel and other related service providers.
* Develop and implement comprehensive cleaning schedules and procedures to maintain the highest standards of hygiene and cleanliness.
* Conduct regular inspections of facilities to ensure compliance with established standards and identify areas for improvement.
* Manage budgets and control costs related to soft services operations.
* Liaise with contractors and suppliers to ensure the timely and efficient delivery of services.
* Ensure compliance with all relevant health and safety regulations.
* Develop and maintain strong relationships with clients and stakeholders.
* Prepare regular reports on performance metrics and key indicators.
* Implement and manage quality control systems to ensure consistent service delivery.
* Train and develop staff to enhance their skills and performance.
Qualifications
* Bachelors degree in Facilities Management/Business Administration/Hospitality Management or a related field.
* A minimum of 8 years experience in managing Facilities of similar scale including Administration of Contracts.
* Strong leadership and team management skills.
* Excellent communication and interpersonal skills.
* Knowledge of health and safety regulations and best practices.
* Experience working in Qatar is preferred.
