Applied Service Manager

We are a full-service HVAC building automation chiller and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated single-source solutions include turnkey in-house capabilities with design assistance as well as engineering applications and automated control systems.

The Applied Service Manager shall direct manage recruit plan coach and support a team of applied technicians on projects and maintenance. The position includes Applied and Industrial HVAC cooling systems large-tonnage systems at 100 tons. Various types of equipment and applications including but not limited to; Water- and Air-Cooled Chillers Cooling Towers Fluid Coolers Centrifugal pumps Central Plants Industrial Sites and Process cooling systems

Oversee applied technicians who will receive work orders from the dispatch team.
Work directly with the Field Supervision to accomplish the following
o Oversee the scheduling of all monthly PM inspections
o Providing technical support to field applied technicians
o Assisting the dispatchers in the ordering of approved parts and materials.
o Estimating and writing repair work proposals for existing customers
o Hold regular safety meetings while promoting a safe work environment.
Performing site surveys for existing and prospective customers for new work after-sales lead is established.
Performing periodic inspections of all sites to ensure quality workmanship.
Perform periodic ride-a-longs with technicians to ensure corporate procedures.
Inspecting all vehicles for cleanliness order and proper maintenance
Oversee the maintenance of all inventories including the main warehouse service vehicles and all sites (inventory ordering to be performed by dispatch).
Recruit and perform technician reviews and performance evaluations.
Make customer visits and coordinate regular customer review meetings with key branch accounts.
Work with the branch management team in developing the Branch Business Plan
Assist in developing new accounts and promoting service/maintenance growth.
Attend weekly branch operations meetings.

Associates degree or equivalent experience
5 years HVACR management experience
10 years technical experience in HVACR Facilities Management or Construction Management.
Working knowledge of mechanical systems and applied HVAC equipment.
Ability to plan organize and align customer needs with available technicians.
Proficient with Microsoft applications.
Strong organizational communication and problem-solving skills.

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Benefits: We are committed to providing employees a comprehensive benefits package which includes medical dental and vision coverage along with health savings and flexible spending accounts life insurance disability a 401(k) Savings Plan College Coach and employee assistance program.