Back of House Manager, Pre-Opening The St. Regis London
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Job Summary
Back of House Manager
Coming soon to the heart of Mayfair The London marks the brands prestigious debut in the United Kingdom. This is a destination where history and modernity meet where the energy of the city is palpable and where every arrival feels personal. With signature Butler Service refined interiors by Richmond International and an unmatched Bond Street address The London embodies Live Exquisitea celebration of Londons pioneering and glamorous lifestyle for the Luminaries of the world.
We are seeking a detail-oriented and service-driven Back of House Manager to oversee the daily operations of our back-of-house support teams. This hands-on leadership role is essential to maintaining the high standards of cleanliness efficiency and presentation that define The St. Regis experience. You will manage dish room operations night cleaning banquet plating and food running while leading a team of kitchen support staff with precision and care.
Key Responsibilities
- Oversee daytoday kitchen utility operations ensuring all supplies equipment and uniforms are available and well maintained.
- Manage inventory control for china glassware silverware and smallwares monitoring stock levels and inbound materials.
- Maintain high standards of hygiene sanitation and health & safety ensuring full compliance with food handling and property regulations.
- Ensure food holding and transport equipment is operational and maintained to required standards.
Communicate operational updates and issues effectively with senior leadership and crossfunctional teams. - Lead motivate and supervise the kitchen utility team setting clear performance expectations.
Provide coaching feedback and development support to drive high standards and continuous improvement. - Promote a positive respectful and collaborative team culture.
Manage departmental labour and controllable costs in line with budget expectations. - Support seamless service delivery and positive guest experiences by ensuring utility operations run efficiently.
- Participate in leadership meetings and contribute to service improvement initiatives.
- Recruit train and develop team members ensuring safe working practices and proper equipment use.
Monitor performance conduct reviews and address employee concerns proactively.
Core Competencies
We are seeking an operationally astute stewarding leader who combines rigorous standards with a servicedriven mindset someone who thrives in a luxury hotel environment and understands the critical role stewarding plays in safety efficiency and seamless guest experiences.
Proven experience leading stewarding or backofhouse teams within luxury hotels or similar environments.
Strong technical knowledge of hygiene sanitation food safety and UK compliance standards with a meticulous eye for detail.
Demonstrated ability to manage stewarding operations efficiently including equipment care chemical control and waste management.
Commercially aware with experience controlling labour inventory and operating costs while maintaining exceptional standards.
Excellent leadership and communication skills with the ability to train motivate and develop disciplined highperforming teams.
Calm resilient and solutionsfocused with a proactive approach to problemsolving and continuous improvement.
At The London our Hosts are the heartbeat of our legacy of exceptional honour of your dedication we offer a curated collection of benefits designed to support and elevate your journey with us.
Financial Rewards
- Competitive salary designed to recognise excellence
- Enhanced pension
- Life assurance
- Company sick pay
- Additional holiday allowance
- Access to BenefitHubs exclusive retail wellness and travel privileges
- Friends & Family preferred rates at Marriott hotels worldwide
Career Development
- Clear pathway for internal promotions and transfers
- Crossdepartment training to refine your craft and broaden your expertise
- Expertled development programmes
- Continuous learning through structured programmes
- Premium elearning platform access
- Be part of an exclusive preopening experience shaping the future of the property
Wellbeing Support
- Private Medical Insurance
- Employee Assistance Programme
- Complimentary meals on duty crafted with care and served in our staff restaurant featuring wholesome quality cuisine
- Food & Beverage discounts across Marriott properties
- Yearround wellbeing initiatives and wellness activities
Recognition & Appreciation
- Award programmes celebrating exceptional performance
- The Astor Awards
- Distinctive Moments celebration
- Long service awards
- Key life moments celebratedbirthday anniversaries personal milestones and achievements
- Vibrant social calendar with team events and engagement activities
Terms and Conditions Apply
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
