Principal Software Engineer, Agentic AI DevOps

Come help us build the AWS DevOps Agent to help customers quickly resolve and prevent operational issues in their production systems!

We are seeking a Principal Engineer to join the AWS DevOps Agent team where youll play a pivotal role in building agentic AI solutions to accelerate incident response and drive continuous operational improvements for production systems for Amazon-internal and external customers. This role focuses on building our agents that resolve incidents and use past incidents and best operational practices to improve our customers systems. You will also help lead the strategy for our application map (topology) service.

Your work will directly contribute to advancements in AI-driven developer tools. You will work on a frontier agent utilizing information retrieval systems knowledge graphs and large language models (LLMs).

We operate at the intersection of AI and DevOps working on solutions that use generative AI technologies to improve the developer experience for builders who develop and operate applications on AWS. We help builders resolve incidents quickly in live systems and then learn from those incidents to make systemic improvements.

- 10 years of software development experience
- Experience partnering with product or program management teams
- Experience managing multiple concurrent programs projects and development teams in an Agile environment

- Experience in communicating with users other technical teams and senior leadership to collect requirements describe software product features technical designs and product strategy

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company Amazons package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon offers comprehensive benefits including health insurance (medical dental vision prescription basic life & AD&D insurance) Registered Retirement Savings Plan (RRSP) Deferred Profit Sharing Plan (DPSP) paid time off and other resources to improve health and well-being. We thank all applicants for their interest however only those interviewed will be advised as to hiring status.

CAN BC Vancouver - 185400.00 - 309600.00 CAD annually