Senior Director, Credit Risk Oversight Consumer Lending (2nd Line of Defense)

Best Egg

Job Location:

Wilmington, DE - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Best Egg is a market-leading tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools. We aim to help customers make smart financial decisions and stay on track so they can be money confident no matter what life throws at them.

We offer top-tier benefits and growth opportunities in a culture built on our core values:

Put People First We foster an inclusive flexible and fun workplace.

Create Clarity Open communication drives trust and results.

Get Things Done We focus prioritize and deliver with excellence.

Deliver with Heart We lead with kindness humility and strong teamwork.

Listen to Our Customers Their needs drive our innovation.

Barclays has entered into an agreement to acquire Best Egg withclosing expected to take placein Q2 2026. This acquisition will give us the resources and capital to continue on our mission and drive our strategy forward. With an aligned culture lower cost of funds and increased employee growth opportunities across a global brand we are excited about the future of the Best Egg brand under the Barclays umbrella.

We are looking for collaborative innovative team players who like to solve problems. There will also be immense opportunities for those willing to dive in. If youre inspired by growth and want to make a real difference Best Egg is the place for you.

Were proud to be an equal opportunity employercommitted to building a diverse inclusive team.

We are seeking a strategic and highly experienced Senior Director of Credit Risk Oversight to lead our Second Line of Defense (2LOD) credit risk function supporting our unsecured and secured personal loan products. This role will be responsible for establishing and overseeing the credit risk governance framework across the consumer lending portfolio including credit underwriting pricing loan amount portfolio performance credit policy governance and risk appetite. The Senior Director will provide independent oversight and credible challenges to first line credit strategies while driving portfolio-level insights risk appetite alignment and governance for a growing FinTech platform.

This role will also be instrumental in building and scaling the 2LOD credit oversight team ensuring strong alignment with regulatory expectations and enterprise risk management practices.

Key Responsibilities:

Leadership & 2LOD Credit Risk Governance

Lead and evolve the 2LOD credit risk oversight framework including policies standards and governance practices
Provide independent oversight and credible challenge across underwriting line management pricing and customer lifecycle strategies
Establish clear risk appetite frameworks limits and thresholds for credit performance

Portfolio Oversight & Risk Management

Oversee end-to-end portfolio performance including originations vintages delinquencies charge-offs and profitability

Ownership of identifying emerging risks evolving trends and portfolio concentration opportunities

Translate portfolio-level risk insights into actionable recommendations that inform strategy decisions and support key decision-making

Marketing & Growth Strategy Oversight

Understanding of marketing and growth strategies impacts to ensure alignment with credit risk appetite and portfolio objectives
Review expansion strategies (e.g. new segments channels or products) for risk implications

Risk Appetite & Forecasting Alignment

Partner with Finance and Risk teams on portfolio forecasts stress scenarios and performance outlooks
Ensure consistency between risk appetite business growth targets and portfolio outcomes

Regulatory & Compliance Leadership

Ensure adherence to consumer lending regulations and supervisory expectations (e.g. ECOA/Reg B FCRA UDAAP etc.)
Oversee fair lending risk management including model bias segmentation and policy impacts
Serve as a key point of contact for regulatory exams internal audit and risk reviews

Reporting & Executive Engagement

Develop and deliver portfolio risk reporting dashboards and executive insights to senior leadership and risk committees
Present portfolio performance emerging risks and strategic recommendations to executive stakeholders
Ensure transparent and effective risk communication across the organization

Team Leadership & Build-Out

Build lead and develop a high-performing 2LOD credit risk oversight team
Provide direction and oversight to Director-level team members across:

Credit Risk Oversight
Collections/Recovery & Loss Oversight
Fraud Risk Oversight

Foster a strong risk culture and promote effective challenge across the organization

Transformation & Innovation Oversight

Provide oversight of new product launches credit strategy changes and FinTech innovations
Ensure appropriate governance for advanced analytics alternative data and AI/ML models
Drive continuous improvement in risk frameworks tooling and analytics capabilities

Qualifications:

Required Experience

1215 years of experience in credit risk management portfolio risk or consumer lending
Significant experience in 2LOD enterprise risk management or equivalent oversight roles
Proven leadership experience managing teams and cross-functional risk initiatives
Deep expertise in credit underwriting portfolio management and risk strategy development

Preferred Experience

Experience within a FinTech and/or regulated banking environment
Strong familiarity with model governance loss forecasting and stress testing frameworks
Experience overseeing multi-product consumer lending portfolios

Regulatory Knowledge

Strong knowledge of consumer banking regulations and supervisory expectations including:

ECOA / Regulation B (fair lending)
FCRA
UDAAP

Experience interacting with regulators internal audit and compliance functions

Skills & Competencies

Analytical thinker with the ability to connect portfolio performance business strategy and risk appetite
Comfortable navigating a dynamic fast paced environment managing shifting priorities while leading and developing other through change
Strong leadership and organizational influence skills
Advanced analytical and risk assessment capabilities
Excellent executive communication and presentation skills
Ability to operate effectively in a fast-paced evolving FinTech environment

$160000 - $180000 a year

Employee Benefits

Best Egg offers many additional benefits for our employees including (but not limited to):

Pre-tax and post-tax retirement savings plans with a competitive company matching

program

Generous paid time-off plans including vacation personal/sick time paid short--

term and long-term disability leaves paid parental leave and paid company

holidays

Multiple health care plans to choose from including dental and vision options

Flexible Spending Plans for Health Care Dependent Care and Health

Reimbursement Accounts

Company-paid benefits such as life insurance wellness platforms employee

assistance programs and Health Advocate programs

Other great discounted benefits include identity theft protection pet insurance

fitness center reimbursements and many more!

In compliance with the CCPA Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy here

Required Experience:

Exec