Cell Therapy Experience Lead, Pacific Northwest

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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About Innovative Medicine:

Our expertise in Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.

Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way.

Learn more at are searching for the best talent for a CAR-T Cell Therapy Experience Lead (CTEL) based in the Pacific Northwest portion of United States covering Washington Oregon Northern California Utah Idaho Nevada Hawaii.

This is a field-based role available in all states within Pacific Northwest area. While specific states are listed in the Locations section for reference please note that they are examples only and do not limit your application. We invite candidates from any location within the region to apply.

Purpose:

The CAR-T Cell Therapy Experience Lead is a member of this account management team reporting to the Senior Manager CAR-T Cell Therapy Experience Lead. The role will serve as the primary field-based point of contact for a portfolio of certified CARVYKTI Treatment this role you will work closely with treatment center stakeholders to improve operational efficiencies to maximize opportunities for the appropriate patients to access CARVYKTI. You will facilitate successful CARVYKTI product utilization of the sites by advising them on order management operations and logistics. Additionally you will drive growth at the site through promotional message delivery and through coordination of activities related to expansion of site capacity (e.g. satellite capabilities or outpatient clinics). In this capacity you will be the face of Johnson & Johnson Oncology CAR-T utilization to these sites and will be tasked with upholding the high standards of service to which we subscribe.

A Day in the Life

For certified treatment centers you will be the single point of contact for all items related to operations for their CARVYKTI program. You will help advance their success with the CARVYKTI therapy by triaging day-to-day logistics and issue resolution related to processes and by advising them on opportunities to enhance their operational effectiveness and efficiency as well as providing them with operational education. You will work closely with a matrix team consisting of sales order specialists medical field reimbursement supply chain manufacturing etc.

Detailed responsibilities include (but are not limited to):

• Successful site management. Serve as a lateral leader with multiple teams for operational account management addressing site-specific issues and pursuing improvement opportunities for CARVYKTI order management/logistics including opportunities for site expansion (e.g. satellite apheresis). Drive CARVYKTI growth by conveying clinical efficacy and safety information along with commercial operations messages.

• Expert guidance. Serve as your assigned sites subject matter expert for CAR-T operations and logistics providing counsel on topics ranging from CARVYKTI technology utilization to process optimization.

• Cross-functional collaboration. Applying a patient centric approach effectively align cross functional partners through regular participation in matrix calls with alliance partner stakeholders to bring the best possible outcomes for patients and customers. These cross-functional partners include demand generating teams institutional business partners field reimbursement colleagues clinical nurse educators and more.

• Site education. Facilitate education engagements aimed ongoing improving CAR-T operations/logistics and CARVYKTI order management systems. Also provide educational content on Out-of-Spec general information and CARVYKTI value information.

• Data analysis and insight gathering. Via both personal onsite observations as well as reviews of system-generated data you will proactively advise the treatment facility on opportunities to improve their utilization of and efficiency around the CARVYKTI therapy.

Qualifications:

Education:

• Bachelors degree required.

• Advanced degree preferred

Required:

• A minimum of 5 years of work experience in the healthcare industry is required.

Experience in at least one of the areas below is required (a mix of experiences across several of these domains is preferred):

• 5 years demonstrated success in Field Sales/ Sales Leadership experience.

• Field based Large Account Management e.g. KAM/KAS experience.

• Program administration including Oncology Bone Marrow Transplant CAR-T Infusion Site or Cell & Gene therapy Treatment Center/Site of Care Certification and Activation

• RN license or Advanced Practice degree (Nurse Practitioner / PA / PharmD / MSN)

• Communication. Excellent oral and written communication skills including the ability to lead conflict resolution and defuse difficult situations.

• Relationship building. Excellent communication skills with a demonstrated history for forging strong productive relationships with a diverse array of customers and colleagues.

• Project and process management. Skilled in overseeing monitoring and managing complex projects and operational procedures.

• Collaboration. Effectively work in a team environment that will require you to coordinate activities and build partnerships across multiple internal/external organizations.

• Resourcefulness. Skilled in using personal knowledge and any other available resources to resolve problems for customers and ensure their satisfaction. Demonstrates a sense of urgency and is motivated by the challenge of working in a challenging environment exercises calm sound constructive judgment during demanding situations.

• Accountability. Demonstrates excellent case management skills. Eager to take ownership be proactive and see customer inquiries resolved through to their end.

• Flexibility. Can dynamically adjust priorities due to changing circumstances. An agile learner who is comfortable operating in complex environments and shielding customers from that complexity.

• Travel. Candidate should live within 1.5 hours of a major metro airport within the stated geography.

The anticipated base pay range for this position is $130000 - $224250

The Company maintains a highly competitive sales incentive compensation program. Under current guidelines this position is eligible for participation in this program in accordance with the terms of the applicable plan.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical dental vision life insurance short- and long-term disability business accident insurance and group legal insurance.

Employees may be eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Companys long-term incentive program. Employees are eligible for the following time off benefits: Vacation up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington up to 56 hours per calendar year Holiday pay including Floating Holidays up to 13 days per calendar year of Work Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.

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