General Liability Team Lead

Job Description

General Liability Claims Team Lead

Job Summary

Seeking a highly skilled and experienced General Liability Claims Team Lead to join a team. This is an opportunity to lead a team of adjusters handling both litigated and non-litigated bodily injury liability claims. The ideal candidate will have a strong background in general liability claims leadership experience and a commitment to excellence in claims management.

Compensation Package

• Salary Range: $120000 - $145000 per year (based on qualifications geographic location and other considerations).
• Competitive benefits package 401(k) paid time off professional development opportunities etc.

Responsibilities

• Oversee a remote team of 5-6 adjusters managing bodily injury liability claims.
• Ensure appropriate claim handling decision-making and adherence to in-house processes.
• Review and edit positional correspondence and escalated claims.
• Collaborate with in-house counsel to interpret policy coverages and jurisdictional impacts.
• Conduct training for new team members and provide continuous coaching and support.
• Identify subrogation potential or fraud alerts and make appropriate referrals.
• Participate in large loss and litigated matter reviews with Claims Supervisors and at Roundtable meetings.
• Conduct employee performance reviews and manage administrative responsibilities associated with team leadership.

Qualifications/Requirements

• Education: Bachelors degree or higher required.
• Experience:
  • Minimum 5 years of experience handling general liability claims.
  • Minimum 3 years of experience managing litigated matters.
  • Significant supervisory experience preferred.
• Licensing: Active adjuster licenses required (FL or TX preferred).
• Skills:
  • Excellent written and verbal communication skills.
  • Strong organizational and time management abilities.
  • Proficiency in technology and computer systems.
  • Self-motivated with the ability to work independently.
• Preferred: JD (Juris Doctor) degree is a plus but not required.

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