Parts Sales Associate (Moto United St George)

Job Summary:

The Parts Sales Associate is responsible for delivering exceptional customer service by assisting customers in selecting the right powersports parts accessories and gear. This role requires in-depth product knowledge strong inventory management skills and the ability to collaborate with sales and merchandising teams.

Responsibilities:

• CustomerAssistance:
  Provideexceptionalcustomerservicebyactively engaging with customers understanding their powersports needs and offering expert advice on parts accessories and gear. Assist customers in identifying the right products for their specific powersports vehicles ensuring compatibility functionality and performance.
  
  
• ProductKnowledge:
  Developadeep understanding of the powersports partsand accessories inventory including components for motorcycles ATVs personal watercraft and snowmobiles. Stay updated on the latest industry trends new products and advancements in technology. Demonstrate product knowledge to customers highlighting features benefits and proper usage.
  
  
• Inventory Management: Utilize inventory management systems such as LightSpeed to efficiently track monitor and manage parts and accessories inventory. Assist in receiving tagging and organizing new inventory. Conduct regularstock checks identify replenishment needs and coordinate withsuppliers to ensure product availability.
  
  
• Sales Support: Collaborate with the sales team to provide comprehensive supportduring the salesprocess.
  Assistincreatingquotesprocessingorders and coordinating product deliveries or installations. Maintain accurate and up-to-date customer and order information in the dealerships systems
  
  
• Customer Relationship Management: Build strong customer relationships by providingpersonalizedassistance
  addressinginquiriesandresolvinganyissues or concerns. Follow up with customers to ensure satisfaction and provide post-purchase support such as assistance with installations or troubleshooting.
  
  
• Merchandising: Collaborate with the merchandising team to ensure visually appealing and organized displays of parts accessories and gear. Regularly updatedisplaystoshowcasefeatured or new products. Maintain a clean and orderly work environment including the parts and accessories area.

Qualifications:

• Passion for Powersports andextensive knowledge of various powersports vehicles parts accessories and gear.
• Provencustomer service experience with excellent interpersonal and communication skills.
• Proficiency in inventory management systems preferably LightSpeed or similar platforms.
• Strongorganizationalskills with attention todetail to effectively manage inventory and process customer orders.
• Physical fitness andthe ability to lift a minimum of30lbs toassistwithmoving and organizing parts and accessories.
• Self-motivated withthe abilitytoworkindependentlyandcollaboratively in a team environment.
• Familiarity withpowersportsindustrytrendsmanufacturers andaftermarket brands.
• Problem-solvingskillstoassistcustomersinfinding suitableparts and accessories.
• Basiccomputerskills includingproficiencyin MicrosoftOffice applications.

Requirements:

• Previous parts and industry experience
• Current valid drivers license
• Clean driving record no blemishes
• Experience driving both manual and automatic vehicles.

Job Details:

• Job Type: Full-time
• Compensation: Salary/Commission (DOE)
• Work Location: Onsite
• Remote Work: Not available

Benefits:

• Paid Time Off
• Competitive medical dental and vision insurance rates
• 401k Plan
• Employee discounts on machines/boats parts and service

Required Experience:

Manager