Service Technician

Solenis is a leading global provider of water and hygiene solutions. The companys product portfolio includes a broad array of water treatment chemistries process aids functional additives cleaners disinfectants and state-of-the-art monitoring control and delivery systems. These technologies are used by customers to improve operational efficiencies enhance product quality protect plant assets minimize environmental impact and create cleaner and safer environments. Headquartered in Wilmington Delaware the company has 78 manufacturing facilities strategically located around the globe and employs a team of over 23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis please visit or follow us on social media.

This position involves being a technician supporting chemical applications and working with a local Solenis team at papermills in the Lynchburg this position the employee will be trained to conduct lab testing repair and install chemical feed equipment input numbers into excel inventory control chemical transfers and maintain a positive customer relationship.

Key responsibilities:

• Performs routine testing and monitoring at the customer site including data entry and will be expected to contribute to service report preparation
• Interfaces with the customer to understand any issues with chemicals or equipment
• Manages product inventory at the customer including deliveries and chemical transfers
• Adjusts chemical feed levels to meet optimal chemical performance based on routine testing and monitoring
• Alerts the account manager of any problems or opportunities with the customer and begins to troubleshoot issues
• Conducts expanded testing of process variables to identify dosage improvements or mechanical impacts
• Specs out sets up maintains and troubleshoots Solenis monitoring and feed equipment
• Works with the local team and customers to ensure optimal program performance

Qualifications:

• High School Diploma or GED equivalent
• High safety awareness- Ability to complete safety training follow safety policies and work in a safety-oriented manner
• Ability to work in an industrial environment: short term exposure to hot and cold areas industrial noise wearing ear protection (ear plugs) etc.
• Must be able to lift 50lbs.
• Plumbing/mechanical/electrical skills. Knowledge and ability in at least one these areas. On the job training will be conducted.
• Proficiency in MS Office programs (Word Excel)
• Good interpersonal communication skills.
• Strong troubleshooting skills. There will be team support to help.
• Team player.
  

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role wed love to learn more about you.

At Solenis we understand that our greatest asset is our people. That is why we offer competitive compensation comprehensive benefits which include medical dental vision & 401K and numerous opportunities for professional growth and development. So if you are interested in working for a world-class company and enjoy solving complex challenges whether in the lab or the field consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer including Minorities / Women/ Veterans / qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity please reach out to Solenis Talent Acquisition at