Parts Counterperson

Parts Advisor / Parts Specialist

Krause Auto Group

At Krause Auto Group weve spent over 30 years building more than just a businessweve built a culture where people matter. Our success is driven by a simple belief: when we take care of our employees they take care of our customers.

You wont get lost in the crowd here. We recognize individual contributions invest in your growth and create real opportunities to advance your career. Whether youre just getting started or bringing years of experience youll be supported every step of the way.

With a portfolio of 12 world-class automotive brandsincluding BMW Mercedes-Benz Ford Lincoln Hyundai Genesis Lamborghini Aston Martin Rolls-Royce Koenigsegg McLaren and Lotusacross four states the opportunities to grow your career are unmatched.

Why Youll Love It Here

• Free health insurance option available
• 401(k) with company match
• HSA contributions from the company
• Dental & vision coverage
• Paid time off holidays and vacation
• Clear career path & promote-from-within culture
• Employee discounts on vehicles parts & service
• Family-owned and operatedpeople-first environment
• Long-term stability with a growing organization

What Youll Do

As a Parts Advisor youll play a critical role in keeping our operations running smoothly while delivering exceptional service to both customers and internal teams.

• Manage the full parts sales process from inquiry to fulfillment
• Deliver friendly professional communication to customers and team members
• Provide accurate updates on parts availability and order status
• Read and interpret parts catalogs to identify correct components
• Handle incoming calls provide quotes and assist with inquiries
• Review body shop estimates for accuracy in parts and pricing
• Pull and fill orders ensuring inventory accuracy through routine checks
• Proactively address out-of-stock items and source parts when needed
• Ensure all internal parts requests are billed correctly
• Process payments and secure proper authorizations

What You Bring

• Previous automotive parts experience preferred (but not required for the right candidate)
• Strong communication and customer service skills
• Ability to stay organized and manage time effectively in a fast-paced environment
• Detail-oriented with the ability to interpret technical information
• Basic math skills (discounts percentages etc.)
• Valid drivers license with a clean driving record
• A positive attitude and a desire to grow your career

Our Commitment to You

Krause Auto Group is an equal opportunity employer. We are committed to creating an inclusive environment where everyone feels respected valued and empowered to succeed.