Cybersecurity Shift Lead [US Client]

Industry/Sector

Specialism

Management Level

Job Description & Summary

A career at PwC Cyber Managed Services offers you the opportunity to lead the delivery of strategic cybersecurity solutions that safeguard our clients critical business and data assets. As a manager you will oversee the end-to-end delivery of Identity and Access Management (IAM) services within complex client environments.

You will collaborate closely with clients internal stakeholders and global experts to drive cyber resilience regulatory compliance and innovation. Your leadership will provide trusted advisory advanced technical oversight and operational excellence across cyber managed services programs.

• Share and collaborate effectively with others creating a positive team spirit.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Validate data and analysis for accuracy and relevance.
• Follow risk management and compliance procedures.
• Keep up to date with developments in my area of specialty
• Communicate confidently in a clear concise and articulate manner - verbally and in written form.
• Seek opportunities to learn about the wider economy alongside the business models/corporate governance and/or regulatory environment of our clients
• Uphold the firms code of ethics and business conduct

The Cybersecurity Shift Lead ensures end-to-end operational continuity serves as the primary escalation point and drives service quality across all cybersecurity towers during their assigned shift. This role strengthens incident response effectiveness ensures compliance with SLAs improves cross-team coordination and maintains a high degree of operational discipline.

Required Skills & Qualifications

• 68 years of experience in cybersecurity operations (SOC IAM VM SecOps).
• Strong hands-on experience with SIEM EDR ITSM IAM VM tools or firewall/cloud
• Security tools like Web Email DLP Proofpoint monitoring.
• Solid understanding of incident handling vulnerability lifecycle access governance and security monitoring.
• Ability to lead teams in a 24/7 environment manage pressure and make rapid decisions.
• Strong communication coordination and documentation skills. Preferred Skills Experience with scripting (Python PowerShell Bash).
• Knowledge of cloud platforms (Azure/AWS/GCP).
• Understanding of MITRE ATT&CK vulnerability scoring threat intelligence.
• Security certifications such as Security CEH CISM & other relevant skill certifications.
• Experience in a managed security services or large enterprise setting
• Understand the importance of have a correct information management
• Knowledge of Information Security and Data Protection
• Correct Information Security Management

Key responsabilities:

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability;neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

Travel Requirements

Job Posting End Date