Content & Community Specialist (1-Year Contract)

Content & Community Specialist (1-Year Contract)
Hybrid/Remote Marketing & Communications Youth Engagement & Storytelling

Why youll love this role:

Your work will amplify youth voices.
Youll play a key role in bringing real authentic youth stories to life across digital platformshelping ensure young people feel seen heard and supported through meaningful storytelling.

Youll shape engaging digital experiences.
From social media to web content youll create and manage content that connects with diverse audiences sparks conversation and builds a strong values-driven online community.

Youll blend creativity with strategy.
This role offers the opportunity to combine storytelling with data-driven insightsusing analytics trends and audience behaviour to continuously improve content performance and impact.

Youll collaborate across teams and communities.
Working closely with internal teams youth contributors and external partners youll help bring campaigns to life while fostering strong respectful relationships.

Youll contribute to a mission that matters.
Your work will directly support mental health advocacy by translating research lived experiences and program impact into accessible engaging content.

Why this role matters:

digital channels are essential to how we connect with youth supporters and partners across Canada. Through compelling storytelling and thoughtful community engagement we raise awareness inspire action and create safe spaces for important conversations about youth mental health. Reporting to the Senior Manager Marketing & Communication with a dotted line to the Director Communications & Strategic Storytelling the Content & Community Specialist supports the day-to-day management and execution of owned digital channels including social media and web. This role ensures our content resonates with audiences reflects our mission and fosters a safe inclusive and engaged online community.

Key Responsibilities

Content Creation & Community Engagement

• Support the planning creation and publishing of content across social media and website channels
• Develop engaging platform-specific content (copy graphics video) aligned with brand voice and strategy
• Collaborate with internal and external stakeholders to produce safe authentic storytelling content
• Monitor and engage with online communities responding to comments and messages in a timely and thoughtful manner
• Support identification and coordination of influencers creators and partners and help maintain those relationships
• Execute integrated campaigns across owned channels in collaboration with the Marketing & Communications team
• Interpret mental health research and translate insights into accessible engaging content
• Work with Digital Marketing to review analytics and optimize content based on trends and audience needs
• Assist in developing creative briefs and coordinating with designers and content creators
• Support paid social campaigns through content development and testing

Public Relations & Media Support

• Support execution of communications and PR plans to elevate programs advocacy and impact
• Assist in developing materials such as news releases key messages media pitches blog posts and speaking notes
• Monitor media coverage and support tracking analysis and reporting on performance and trends
• Help triage media inquiries and coordinate with spokespeople and internal stakeholders
• Conduct media and landscape research to identify storytelling and thought leadership opportunities
• Collaborate with internal teams to align media relations with social content and campaigns
• Support proactive storytelling that amplifies youth voices and organizational impact

Community Insights & Optimization

• Track and report on social media performance and engagement metrics
• Monitor trends conversations and platform updates to inform content strategies
• Support social listening and community feedback initiatives
• Analyze audience behaviour and campaign performance contributing to optimization recommendations
• Help build audience insights across key groups including youth supporters and donors

Collaboration & Process

• Support content workflows including scheduling publishing and production coordination
• Maintain and update the social media and content calendar
• Apply best practices for posting engagement and community management
• Coordinate with internal teams to ensure alignment across campaigns and initiatives
• Liaise with external vendors and contributors as needed
• Contribute to internal reporting and documentation

Qualifications & Requirements

• 23 years of experience in content creation social media or web/digital blog content
• 1-2 years of experience in community management
• Strong writing and storytelling skills with an ability to create engaging audience-first content
• Interest in youth engagement storytelling and digital community building
• Personal commitment to mental health advocacy and a willingness to learn
• Ability to work collaboratively and take initiative in a fast-paced environment
• Strong organizational and time management skills with attention to detail
• Comfortable working with data and using insights to improve content performance
• High emotional intelligence and ability to approach sensitive topics with care
• Experience with influencer coordination or partnerships is an asset
• Experience with video editing graphic design or content creation tools is an asset
• Bilingualism (English and French) is a strong asset
  
  

How to Apply:

If this opportunity resonates with you wed love to hear from you. Please apply with your cover letter and resume (PDF format preferred). Applications will be reviewed on a rolling basis so dont delay. Additionally may use AI-enabled tools to support candidate screening and evaluation.

This position is based in Toronto and typically follows a hybrid work model however candidates based elsewhere in Canada may also be considered for a fully remote arrangement. This is a full-time 1 year contract role.

At we strongly believe that having a diverse team with various skills and abilities inspires creativity and drives innovation. We are committed to building a team representative of different backgrounds and perspectives and we encourage applications from all candidates who represent the full diversity of communities across Canada.

Dont meet every single requirement We know that women racialized people LGBTQ2S individuals and people with disabilities may hesitate to apply if they dont meet 100% of the qualifications. At we are committed to building a diverse inclusive authentic and accountable workplace. If this role excites you we encourage you to apply.

Reasonable accommodations are available on request for candidates taking part in all aspects of the hiring process. Please contact

Thanks for applying

Required Experience:

Junior IC