Senior Lead Site Reliability Engineer-Core Engineering Solutions

Job responsibilities

• Creates high quality designs roadmaps and program charters that are delivered by you or the engineers under your guidance
• Provides advice and mentoring to other engineers and acts as a key resource for technologists seeking advice on technical and business-related issues
• Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout your team
• Collaborates with others to create and implement observability and reliability designs for complex systems that are robust stable and do not incur additional toil or technical debt
• Works toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations

• Evolves and debugs critical components of applications and platforms

• Provides comprehensive and ongoing guidance tools and solutions to support the firms growth

• Makes significant contributions to JPMorganChases site reliability community via internal forums communities of practice guilds and conferences

Required qualifications capabilities and skills

• Formal training or certification on software engineering concepts and 5 years applied experience

• Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform
• Hands-on deep expertise in public cloud and modernization journey
• Advanced knowledge and experience in observability such as white and black box monitoring service level objectives alerting and telemetry collection using tools such as Grafana Dynatrace Prometheus Datadog Splunk etc.
• Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
• Experience working with incident management and troubleshooting defects found during testing
• Ability to communicate data-based solutions with complex reporting and visualization methods
• Recognized as an active contributor of the engineering community
• Continues to expand network and leads evaluation sessions with vendors to see how offerings can fit into the firms strategy

• Strong communication skills with ability to mentor and educate others on site reliability principles and practices

• Hands-on designing and developing applications in modern programming languages like Python including AI-assisted solutions to accelerate root cause analysis and reduce overall TTX with appropriate validation and human judgment

• Experience with cloud platforms (AWS Azure GCP) and container orchestration (Kubernetes Docker)
• Familiarity with automation and configuration management tools (Ansible Terraform Chef Puppet)
• Experience in performance tuning and capacity planning for large-scale distributed systems
• Knowledge of security best practices in site reliability engineering
• Proven track record of driving reliability improvements in mission-critical environments
• Experience with incident management and post-mortem analysis

• Advanced degree in Computer Science Engineering or related field