Location: Tustin Auto Center All-New Tustin Kia

Schedule: Full-Time 5 Days/Week

Compensation: Fixed Pay (Non-Commission Role) Customer Satisfaction Bonus Benefits

About the Opportunity

Patterson Auto Group is seeking a polished people-focused Client Experience Coordinator to join our team at our all-new Tustin Kia location. This is a hospitality-driven position not a sales role ideal for someone who takes pride in delivering exceptional customer experiences.

As the first point of contact for our guests you will set the tone for every visitensuring each customer feels welcomed comfortable and well taken care of from the moment they arrive.

Why Patterson Auto Group

• Recognized as a Top Workplace for 15 consecutive years
• Fixed stable compensation (non-commission position)
• Bonus opportunities tied to dealership-wide customer satisfaction performance
• Comprehensive benefits package
• Award-winning organization with a strong reputation for excellence
• Growth-oriented environment within a rapidly expanding dealership
• Team culture focused on support professionalism and respect

Key Responsibilities

• Warmly welcome and greet all guests entering the dealership
• Create a comfortable professional and hospitality-focused environment
• Introduce clients to the appropriate sales or service team members
• Support seamless communication between departments to enhance the guest experience
• Monitor showroom flow and ensure guests are attended to promptly
• Maintain a clean organized and inviting front-of-house area
• Assist with light phone duties including directing calls appropriately
• Help ensure every guest interaction reflects the dealerships commitment to excellence

What Were Looking For

• A genuine love for working with people and creating positive experiences
• Strong organizational skills and attention to detail
• A professional friendly and welcoming demeanor
• Ability to multitask and stay composed in a fast-paced environment
• A team-oriented mindset with a proactive attitude
• Hospitality or customer service experience is preferred but not required
• Someone who is excited to be part of a growing high-energy team and contribute to something special

What Makes This Role Unique

• This is not a sales positionit is focused entirely on hospitality and guest experience
• You are the first impression of the dealership and play a key role in shaping customer perception
• Your contributions directly support high customer satisfaction scores
• Bonus opportunities are tied to overall dealership performance in delivering exceptional experiences
• Work in a brand-new high-growth environment at our Tustin Kia location

This is a great opportunity for someone who enjoys working with people takes pride in being organized and professional and wants to be part of something special within an award-winning organization.

If that sounds like you wed love to meet you.

Apply Today!
Send your resume to

The Client Experience Coordinator Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.00 and $22.00. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.