Front Office Team Member 80

EOE/AA/Disabled/Veterans

What you bring:

A service-oriented positive and welcoming approach

Strong communication skills in Swedish and English

Ability to multitask and stay calm under pressure

A team-oriented mindset and willingness to support colleagues across departments

Experience from Front Office or a similar service role (minimum 3 months)

Education or studies in hospitality (post-secondary education is an advantage)

Experience with Opera or similar PMS systems and confidence using Microsoft Office is a plus

Flexibility to work morning evening and weekend shifts

What its like working at Hilton

Our Team Members are at the heart of everything we do. Thrive at Hilton our global value proposition supports your wellbeing and career development through industry-leading benefits recognition programs and opportunities to grow.

Hilton has been recognized as the Worlds Best Workplace 2025 by Fortune and Great Place to Workreflecting our commitment to an inclusive supportive and high-performing culture.

Additional information

Permanent position at 80% (average 32 hours per week). 6 months probation applies.

Covered by the collective agreement between Visita and HRF

Front Office Team Member (80%) Hilton Stockholm Slussen

Hilton Stockholm Slussen is looking for a Front Office Team Member to join the team in a permanent position at 80% (approx.32 hours per week).

As part of Hiltonone of the worlds leading hospitality companies with more than 9000 hotels in over 100 countriesyoull be part of a global organization with strong opportunities for career development. The hotel overlooks the Old Town and offers 289 guest rooms extensive meeting facilities two food & beverage outlets and an auditorium for events.

Do you enjoy creating exceptional guest experiences

You are service-minded proactive and thrive in a dynamic environment. You take pride in making guests feel welcome from the moment they arrive.

As a Front Office Team Member you are the face of the hotelwelcoming guests managing arrivals and departures and ensuring every stay is smooth safe and memorable.

To thrive in this role you:

Deliver warm professional service at check-in during the stay and at check-out in line with Hilton standards

Support guests with questions and requests providing clear answers and effective solutions

Assist with luggage during arrivals and departures

Keep the lobby and front desk area clean organized and welcoming

Follow safety fire and security procedures to maintain a safe environment

Collaborate with Housekeeping Reservations and other teams to ensure smooth operations

Handle administrative tasks such as guest registration room assignments and payments

Promote hotel services and amenities to enhance the guest experience

Stay flexible positive and calm in a fast-paced environment