Title: Sr. Manager Sales Training

Location: Remote (with 25%50% travel) or Westlake TX Corporate Office

About the Role

The Sr. Manager Sales Training plays a dual role as a leader and contributor leveraging cutting-edge learning technologiesincluding AI-powered toolsto design deliver and evolve scalable sales training programs that build capabilities across the global organization. This role requires strong technical acumen in both traditional and emerging AI-driven L&D and sales enablement solutions with the ability to evaluate implement and optimize technologies that enhance learning effectiveness and sales performance.

Reporting to the Sr. Director of Global L&D this role partners closely with Sales Leadership to deliver onboarding coaching certifications and mentoring aligned with business objectives while staying ahead of AI innovations transforming the sales and learning landscape.

Key Responsibilities Training Design & Delivery

• Design and deliver comprehensive sales training programs including onboarding performance coaching and certifications
• Facilitate instructor-led training sessions (in-person and virtual via Microsoft Teams)
• Redesign and innovate global sales learning offerings integrating existing sales playbooks and methodologies created by the Enablement team into scalable training solutions
• Develop engaging content using modern tools including Articulate Synthesia Canva and Microsoft Suite

AI-Powered Learning Innovation

• Leverage AI-powered tools to create personalized adaptive learning experiences and scale content production (e.g. AI video generation AI coaching simulations automated content curation)
• Integrate AI-driven sales enablement technologies into training programs including AI conversation intelligence predictive analytics and AI sales assistants

• Stay current with AI innovations in L&D and sales evaluating and piloting emerging tools to enhance learning effectiveness and sales performance
• Design AI-augmented coaching programs that use conversation intelligence and performance data to deliver just-in-time learning interventions

Leadership & Collaboration

• Manage and mentor one direct report fostering their professional development
• Lead sales mentorship and leadership coaching certification programs
• Present regularly at key events including the Sales & Marketing Kickoff (SMKO)
• Collaborate cross-functionally with Sales Marketing Product and Enablement teams
• Participate in cross-functional councils to align on sales readiness needs while maintaining scope within L&D

Measurement & Administration

• Measure learning effectiveness through Kirkpatricks model and L&D KPIs incorporating AI-driven analytics where applicable
• Administer LMS via Percipio (Skillsoft) and optimize platform capabilities
• Track and report on training ROI and impact on sales performance metrics

Required Qualifications Experience

• 5 years of experience in instructional design and training delivery
• 3 years in frontline sales or sales enablement function
• 2 years in people leadership roles

Technical Skills & Tools

• Experience with Salesforce CRM and Microsoft 365 suite
• Proficiency in learning design software: Articulate Storyline Adobe Creative Suite Synthesia Canva or equivalent
• Experience with Learning Management Systems: Percipio or equivalent

Experience with AI-powered learning technologies such as:

• AI content creation tools (Synthesia D-ID Descript or similar)
• AI-driven LMS/LXP platforms with adaptive learning capabilities
• AI coaching and simulation platforms (Rehearsal Quantified or similar)

Familiarity with AI sales enablement tools including:

• Conversation intelligence platforms (Gong Chorus Clari or similar)
• AI-powered CRM features and predictive analytics in Salesforce
• AI sales assistants and automation tools

Core Competencies

• Deep knowledge of adult learning principles and Kirkpatricks evaluation model
• Proficiency in live and virtual facilitation
• Strong project management practices and skill set
• Demonstrated ability to evaluate and implement AI solutions that improve learning outcomes and sales performance
• Understanding of AI ethics data privacy and responsible AI use in learning and sales contexts

Preferred Qualifications

• Certification in Franklin Coveys Helping Clients Succeed or Sales Model equivalent
• Familiarity with Challenger MEDDPICC or similar sales frameworks
• Certification or coursework in AI applications for learning design or sales enablement
• Experience implementing generative AI tools (ChatGPT Claude Copilot) into training workflows
• Knowledge of AI-driven personalization and adaptive learning methodologies
• Familiarity with prompt engineering for creating AI-assisted learning content
• Experience with AI analytics platforms that measure learning transfer and sales behavior change