Information Technology Program Manager
Job Summary
JOB SUMMARY
Represent IT to the customer users and management for all aspects of project management and performance requirements including finance architecture technology systems development IT services service management and project schedules for enterprise level projects and/or a series of related ongoing projects within the organization; provide guidance to the allocated project teams; support IT Managers on planning and achieving of strategic objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Collaborates with customer from requirements gathering through product acceptance
Align the program team to customer needs by establishing milestones goals and objectives based on input from all functional areas and stakeholders within the enterprise project
Review project schedules with functional project managers and project specialists allocated to projects
Provide guidance and motivation to project teams to successfully achieve project goal and corporate initiatives
Communicate project objectives in terms of overall strategic business objectives
Serve as interface with customers vendors stakeholders and project sponsor(s)
Devise creative solutions to critical customer and user needs
Obtain and summarize current project information and milestone status versus project performance baseline. Provide key stakeholders with regular project performance status variances to plan and identification of corrective actions (if required). Drive project/program tasks to completion in accordance with the project schedule
Management of Resource capacity and time tracking allocated to enterprise level project
Financial Management and analysis of costs for Enterprise level projects and programs including Capital Expenditures Requests (CERs) travel training resources allocation and other project related costs
Manage change control processes for the project(s) and is responsible for overall project execution
Recognize potential problem areas against the plan and identify and implement alternative solutions
Identify best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks elimination of non-value added processes or complete re-engineering of processes and systems).
Ensure that Post-Implementation Reviews are completed with the collaboration of all key projects stakeholders; present the results to the project team and Management as appropriate.
Participate in the exchange of ideas and information within the department and with other Jabil facilities to ensure best practices are shared throughout the company
Demonstrate a commitment to customer service; anticipate meet and exceed expectations by solving problems quickly and effectively making customer issues a priority
Coach others through difficult decision making situations
Ensure 100% adherence to all company policies and procedures (i.e. Security Health Safety and Quality)
Maintain discretion and confidentiality in all areas pertaining to IT systems data and proprietary information whether internal to Jabil or customer specific
Understand and embrace the business and IT strategic direction
Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor
Comply and follow all procedures within the company security policy
May perform other duties and responsibilities as assigned
EDUCATION & EXPERIENCE REQUIREMENTS
Bachelors degree required; degree in Computer Science Engineering or Business discipline preferred.
Minimum 12 years of experience actively leading multiple IT projects of large size and/or scope with at least 5 years of demonstrated experience managing a program/portfolio with business and vendor partnering
Exceptional communications and negotiating skills.
PMIs Project Management Professional (PMP) certification or equivalent is highly preferred.
Or an equivalent combination of education training or experience.
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Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong
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Required Experience:
Manager
About Company
At Jabil we strive to be the most technologically advanced and trusted manufacturing solutions provider.