Service Advisor

We are seeking a highly motivated and customer-focused Service Advisor to join our this role you will serve as the primary point of contact for our clients ensuring a seamless service experience from start to finish. You will be responsible for understanding customer needs coordinating service requests and delivering exceptional support to ensure complete satisfaction with our products and services.

This role is office based

What Youll Do

• Greet customers and provide them with a warm and welcoming experience
• Listen to customer concerns and assist them in scheduling appointments for services
• Communicate with customers about service recommendations estimated costs and timelines for completion
• Ensure that all necessary repairs are accurately documented and performed in a timely manner
• Upsell additional services and products to customers to enhance their vehicles performance and longevity
• Follow up with customers to ensure their satisfaction and address any concerns or issues that arise

What Were Looking For

• Prior experience in customer service or sales is a plus
• Strong communication and interpersonal skills
• Ability to multitask and work under pressure in a fast-paced environment
• Proficiency in computer skills using a web-based data system and other software programs

Knowledge & Skills (Preferred)

• High school diploma or equivalent

Benefits

• 401(k) with company match
• Health dental vision and life insurance
• Paid time off
• Professional development assistance
• Employee referral program
• Relocation assistance

About Southeast Elevator

For over 30 years Southeast Elevator has been Floridas leading provider of custom residential elevators. We specialize in designing building installing and servicing elevators that bring accessibility and luxury to homes.

Headquartered in Fort Pierce FL we have local installation teams and certified service technicians located across Florida North Carolina South Carolina and Texas.

As a full-service manufacturer we custom-build residential elevators for both new construction and retrofit projects. Our turn-key solutions make adding an elevator to your home easy and convenient.

Equal Opportunity Employer

Southeast Elevator is an Equal Opportunity Employer committed to fostering an inclusive diverse and equitable workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race color sex pregnancy age veteran status religion national origin genetic information disability sexual orientation or gender identity. We believe diversity drives innovation and success.