Description| Job Description | |
|
| Division | Fulfill | |
| Org Keys | Fulfill | |
| Function / Sub Function | | |
| Role Title | Team Member - Wifi | |
| Role Code (To be filled by HR Team) |
| |
| Reporting Structure (Organogram): | CTO Region Fulfill Lead - Cluster Lead Provisioning & Performance- WiFi Lead | |
|
| CA2 if any | | |
| Responsibility Level (Band) | | |
| Grade/Level: | | |
| (To be filled by HR Team) | | | | |
| |
| Job responsibility | Team Member Wifi is responsible for Feasibility Solution and Implementation of Wi-Fi Hotspot for Premium Airports 5 Star 4 Star Stadium Retail Cafes Malls and Events & hospitality segments 3 Star Service Apartments Educational Institutes etc. The Key Areas of Responsibility are as under - - Adhere to the Defined processes and active participation in Design Documentation and Strategy Delivery and Assurance for Wi-Fi
- Responsible for Survey of leads generated by sales within specified TAT.
- Responsible for Preparation of Site Diagrams & customized BOM.
- Responsible for provisioning Backhaul- Onnet / Offnet
- Responsible to adhere Process Compliance and guideline circulated time to time by respective officials.
- Responsible to identify Gaps and provide ideas/ solutions to bridge the gaps and process amendment.
- Implementation through different team for last mile CPE and Backend Solution within specified TAT
- Own Wi-Fi Network Inventory Manage & Up-grade Capacity as Business Needs & AOP.
- Maintain Wi-Fi Access & Customer Network Uptime with agreed SLA & MTTR
- Reduce repeats incident with Proactive & Preventive Maintenance of Network
- Maintain Quality & Standards of Customer & Access Network
- Understand Customer & Business requirement and give Customized / Cost effective network solution
- End to End responsibility of Customer Network and able to deliver it from different Owners of network layers (Access Core Application NOC).
| |
| Key Performance Index : | - Feasibility & Survey of Wi-Fi as per TAT
- Implementation of Wi-Fi sites with SLA
- Customer Network & Access Network Uptime > 99.9%
- Repeat Network Incident & Customer Complaints
- Customer Technical Faults
- Opex Per Customer
- Wi-Fi Rollout as per AOP & Capex Plan
- TRAI & Regulatory Compliance
| |
| Span of control: | Geographic | Regional Wi-Fi Network 1K Wi-Fi Hotspots. | |
| No. of reports (direct & indirect)- if any | Direct- Indirect | |
| Key Customer | External | Core Planning Team OEM / Application Vendors (PMS & NPMS) Product & Marketing Wi-Fi Business Team External and Internal Auditor/ TRAI Municipal and statutory authority. | |
| Internal | Regional Wi-Fi Leads Lead Access Operation Project Management and I&R Team. | |
| | | | |
| Necessary | Preferred | |
| Skills | Project Management Detailed understanding & having knowledge of Wireline & Wireless Technology (TDM SDH DWDM Fiber VSAT Metro-E Broadband WIMAX RF UBR/LBR Wi-Fi DLC DSLAM) Security services like Firewall UTM IDM Broadband Hotspot 2.0 802.X & other IEEE Standards etc.. Governance and Expertise Multi Vendor / Multi Skills Hands on Experience on Last Mile & Network Solution with Fiber Copper RF Media | Knowledge on Layer 1 Transmission Devices such as MUX & Customer End Equipments for Voice Data and Broadband Solution to Customer Knowledge & Hands On / extensive experience on Domestic & National Long Distance Leased Lines Internet & MPLS networks L2 & L3 VPN | |
Customer & Business Orientation Understanding Regulatory and TRAI Compliance | | |
| Qualification | Degree in Electronics and Telecommunications. Diploma / MBA in Management | |
| Overall Work Experience | 10 years of Telecom & Wi-Fi / Wi-Max / Hotspot Experience | |
| Behavioural Attributes | Customer Orientation Communication skills (Oral and written) Project Management Operational Effectiveness Process and Technical competency Ability to perform under high pressure. Strong analytical and Interpretation skills Strategic Focus : Capex & Opex AOP Designing Training & Process Modules for field | |
DescriptionJob DescriptionDivisionFulfillOrg KeysFulfillFunction / Sub FunctionRole TitleTeam Member - WifiRole Code (To be filled by HR Team)Reporting Structure (Organogram):CTO Region Fulfill Lead - Cluster Lead Provisioning & Performance- WiFi LeadCA2 if anyResponsibility Level (Band)Grade/Leve...
Description| Job Description | |
|
| Division | Fulfill | |
| Org Keys | Fulfill | |
| Function / Sub Function | | |
| Role Title | Team Member - Wifi | |
| Role Code (To be filled by HR Team) |
| |
| Reporting Structure (Organogram): | CTO Region Fulfill Lead - Cluster Lead Provisioning & Performance- WiFi Lead | |
|
| CA2 if any | | |
| Responsibility Level (Band) | | |
| Grade/Level: | | |
| (To be filled by HR Team) | | | | |
| |
| Job responsibility | Team Member Wifi is responsible for Feasibility Solution and Implementation of Wi-Fi Hotspot for Premium Airports 5 Star 4 Star Stadium Retail Cafes Malls and Events & hospitality segments 3 Star Service Apartments Educational Institutes etc. The Key Areas of Responsibility are as under - - Adhere to the Defined processes and active participation in Design Documentation and Strategy Delivery and Assurance for Wi-Fi
- Responsible for Survey of leads generated by sales within specified TAT.
- Responsible for Preparation of Site Diagrams & customized BOM.
- Responsible for provisioning Backhaul- Onnet / Offnet
- Responsible to adhere Process Compliance and guideline circulated time to time by respective officials.
- Responsible to identify Gaps and provide ideas/ solutions to bridge the gaps and process amendment.
- Implementation through different team for last mile CPE and Backend Solution within specified TAT
- Own Wi-Fi Network Inventory Manage & Up-grade Capacity as Business Needs & AOP.
- Maintain Wi-Fi Access & Customer Network Uptime with agreed SLA & MTTR
- Reduce repeats incident with Proactive & Preventive Maintenance of Network
- Maintain Quality & Standards of Customer & Access Network
- Understand Customer & Business requirement and give Customized / Cost effective network solution
- End to End responsibility of Customer Network and able to deliver it from different Owners of network layers (Access Core Application NOC).
| |
| Key Performance Index : | - Feasibility & Survey of Wi-Fi as per TAT
- Implementation of Wi-Fi sites with SLA
- Customer Network & Access Network Uptime > 99.9%
- Repeat Network Incident & Customer Complaints
- Customer Technical Faults
- Opex Per Customer
- Wi-Fi Rollout as per AOP & Capex Plan
- TRAI & Regulatory Compliance
| |
| Span of control: | Geographic | Regional Wi-Fi Network 1K Wi-Fi Hotspots. | |
| No. of reports (direct & indirect)- if any | Direct- Indirect | |
| Key Customer | External | Core Planning Team OEM / Application Vendors (PMS & NPMS) Product & Marketing Wi-Fi Business Team External and Internal Auditor/ TRAI Municipal and statutory authority. | |
| Internal | Regional Wi-Fi Leads Lead Access Operation Project Management and I&R Team. | |
| | | | |
| Necessary | Preferred | |
| Skills | Project Management Detailed understanding & having knowledge of Wireline & Wireless Technology (TDM SDH DWDM Fiber VSAT Metro-E Broadband WIMAX RF UBR/LBR Wi-Fi DLC DSLAM) Security services like Firewall UTM IDM Broadband Hotspot 2.0 802.X & other IEEE Standards etc.. Governance and Expertise Multi Vendor / Multi Skills Hands on Experience on Last Mile & Network Solution with Fiber Copper RF Media | Knowledge on Layer 1 Transmission Devices such as MUX & Customer End Equipments for Voice Data and Broadband Solution to Customer Knowledge & Hands On / extensive experience on Domestic & National Long Distance Leased Lines Internet & MPLS networks L2 & L3 VPN | |
Customer & Business Orientation Understanding Regulatory and TRAI Compliance | | |
| Qualification | Degree in Electronics and Telecommunications. Diploma / MBA in Management | |
| Overall Work Experience | 10 years of Telecom & Wi-Fi / Wi-Max / Hotspot Experience | |
| Behavioural Attributes | Customer Orientation Communication skills (Oral and written) Project Management Operational Effectiveness Process and Technical competency Ability to perform under high pressure. Strong analytical and Interpretation skills Strategic Focus : Capex & Opex AOP Designing Training & Process Modules for field | |
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