CTO Region Fulfill Lead - Cluster Lead Provisioning & Performance- WiFi Lead
CA2 if any
Responsibility Level (Band)
Grade/Level:
(To be filled by HR Team)
Job responsibility
Team Member Wifi is responsible for Feasibility Solution and Implementation of Wi-Fi Hotspot for Premium Airports 5 Star 4 Star Stadium Retail Cafes Malls and Events & hospitality segments 3 Star Service Apartments Educational Institutes etc.
The Key Areas of Responsibility are as under -
Adhere to the Defined processes and active participation in Design Documentation and Strategy Delivery and Assurance for Wi-Fi
Responsible for Survey of leads generated by sales within specified TAT.
Responsible for Preparation of Site Diagrams & customized BOM.
Responsible for provisioning Backhaul- Onnet / Offnet
Responsible to adhere Process Compliance and guideline circulated time to time by respective officials.
Responsible to identify Gaps and provide ideas/ solutions to bridge the gaps and process amendment.
Implementation through different team for last mile CPE and Backend Solution within specified TAT
Own Wi-Fi Network Inventory Manage & Up-grade Capacity as Business Needs & AOP.
Reduce repeats incident with Proactive & Preventive Maintenance of Network
Maintain Quality & Standards of Customer & Access Network
Understand Customer & Business requirement and give Customized / Cost effective network solution
End to End responsibility of Customer Network and able to deliver it from different Owners of network layers (Access Core Application NOC).
Key Performance Index :
Feasibility & Survey of Wi-Fi as per TAT
Implementation of Wi-Fi sites with SLA
Customer Network & Access Network Uptime > 99.9%
Repeat Network Incident & Customer Complaints
Customer Technical Faults
Opex Per Customer
Wi-Fi Rollout as per AOP & Capex Plan
TRAI & Regulatory Compliance
Span of control:
Geographic
Regional Wi-Fi Network
1K Wi-Fi Hotspots.
No. of reports (direct & indirect)- if any
Direct-
Indirect
Key Customer
External
Core Planning Team OEM / Application Vendors (PMS & NPMS) Product & Marketing Wi-Fi Business Team External and Internal Auditor/ TRAI Municipal and statutory authority.
Internal
Regional Wi-Fi Leads Lead Access Operation Project Management and I&R Team.
Security services like Firewall UTM IDM Broadband Hotspot 2.0 802.X & other IEEE Standards etc..
Governance and Expertise Multi Vendor / Multi Skills
Hands on Experience on Last Mile & Network Solution with Fiber Copper RF Media
Knowledge on Layer 1 Transmission Devices such as MUX & Customer End Equipments for Voice Data and Broadband Solution to Customer
Knowledge & Hands On / extensive experience on Domestic & National Long Distance Leased Lines Internet & MPLS networks L2 & L3 VPN
Customer & Business Orientation
Understanding Regulatory and TRAI Compliance
Qualification
Degree in Electronics and Telecommunications.
Diploma / MBA in Management
Overall Work Experience
10 years of Telecom & Wi-Fi / Wi-Max / Hotspot Experience
Behavioural Attributes
Customer Orientation
Communication skills (Oral and written)
Project Management
Operational Effectiveness
Process and Technical competency
Ability to perform under high pressure.
Strong analytical and Interpretation skills
Strategic Focus : Capex & Opex AOP
Designing Training & Process Modules for field
DescriptionJob DescriptionDivisionFulfillOrg KeysFulfillFunction / Sub FunctionRole TitleTeam Member - WifiRole Code (To be filled by HR Team)Reporting Structure (Organogram):CTO Region Fulfill Lead - Cluster Lead Provisioning & Performance- WiFi LeadCA2 if anyResponsibility Level (Band)Grade/Leve...
Description
Job Description
Division
Fulfill
Org Keys
Fulfill
Function / Sub Function
Role Title
Team Member - Wifi
Role Code (To be filled by HR Team)
Reporting Structure (Organogram):
CTO Region Fulfill Lead - Cluster Lead Provisioning & Performance- WiFi Lead
CA2 if any
Responsibility Level (Band)
Grade/Level:
(To be filled by HR Team)
Job responsibility
Team Member Wifi is responsible for Feasibility Solution and Implementation of Wi-Fi Hotspot for Premium Airports 5 Star 4 Star Stadium Retail Cafes Malls and Events & hospitality segments 3 Star Service Apartments Educational Institutes etc.
The Key Areas of Responsibility are as under -
Adhere to the Defined processes and active participation in Design Documentation and Strategy Delivery and Assurance for Wi-Fi
Responsible for Survey of leads generated by sales within specified TAT.
Responsible for Preparation of Site Diagrams & customized BOM.
Responsible for provisioning Backhaul- Onnet / Offnet
Responsible to adhere Process Compliance and guideline circulated time to time by respective officials.
Responsible to identify Gaps and provide ideas/ solutions to bridge the gaps and process amendment.
Implementation through different team for last mile CPE and Backend Solution within specified TAT
Own Wi-Fi Network Inventory Manage & Up-grade Capacity as Business Needs & AOP.
Reduce repeats incident with Proactive & Preventive Maintenance of Network
Maintain Quality & Standards of Customer & Access Network
Understand Customer & Business requirement and give Customized / Cost effective network solution
End to End responsibility of Customer Network and able to deliver it from different Owners of network layers (Access Core Application NOC).
Key Performance Index :
Feasibility & Survey of Wi-Fi as per TAT
Implementation of Wi-Fi sites with SLA
Customer Network & Access Network Uptime > 99.9%
Repeat Network Incident & Customer Complaints
Customer Technical Faults
Opex Per Customer
Wi-Fi Rollout as per AOP & Capex Plan
TRAI & Regulatory Compliance
Span of control:
Geographic
Regional Wi-Fi Network
1K Wi-Fi Hotspots.
No. of reports (direct & indirect)- if any
Direct-
Indirect
Key Customer
External
Core Planning Team OEM / Application Vendors (PMS & NPMS) Product & Marketing Wi-Fi Business Team External and Internal Auditor/ TRAI Municipal and statutory authority.
Internal
Regional Wi-Fi Leads Lead Access Operation Project Management and I&R Team.
Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration,
... View more