Service Audit Quality Control

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About Us

Our mission is to preserve protect and sustain the states pension and healthcare plans generate investment returns in excess of comparable public pensions properly account for and report on all funds that are deposited invested and disbursed through the North Carolina Department of State Treasurer assure the financially sound issuance of debt for state and local governments maintain the states AAA bond rating and provide exemplary service across all divisions of the Department.

Description of Work

Knowledge Skills and Abilities/Management Preferences

Responsibilities of the Service Audit Quality Control position include but are not limited to the following:

Performs service audits by reviewing member history and employer reports to determine months of creditable service; research gaps in employment history; analyzes service related to disability requests.

Processes refunds to employers where contributions were made inappropriately and must be returned; research non-contributory time associated with Workers Compensation and disability.

Verifies information with employer on employment dates employment gaps length of service and any other member history.

Estimates the cost-of-service purchases such as Military other state and withdrawn.

Calculates estimates concerning members with State and Local service credits

Contacts employer if there is an error in reporting or if there are gaps in the provided information.

Discusses service purchases and options associated with members possessing State and local service credits.

Knowledge Skills and Abilities/Management Preferences

• Considerable knowledge of the principles and practices of public and business administration.

• Ability to initiate and install administrative programs and procedures and to evaluate their effectiveness.

• Ability to exercise judgment and discretion in establishing applying and interpreting policies and procedures.

• Ability to establish and maintain effective working relationships with agency personnel officials and the general public.

Management Preferences:

• Demonstrated experience conducting research activities.

• Demonstrated experience delivering training or instructional programs.

Recruitment Range - $43267 - $55209

Important: This posting closes at 11:59:59 PM the night BEFORE the End Date above.

If you have student loans becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit to learn more.

This position currently qualifies for a hybrid telework option with routine office and remote workdays. The NC Department of State Treasurer trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

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