Patient Service Representative (PSR) Full-Time (Lincolnwood)
Glenview, IL - USA
Job Summary
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Office Hours:
Monday: 8-7
Tuesday: 8-5
Wednesday: 8-7
Thursday: 8-7
Friday: 8-5
Saturday (2nd and 3rd) 8-12 and Sunday (1st and 4th) 8-12
Travel to addition locations include:
AMG-Glenview at 1412 Waukegan Rd. Glenview IL 60025
Glenview weekends include Saturday (first and second): 8-12
and
AMG-Morton Grove at 6131 Dempster St. Morton Grove IL 60053.
Morton Grove weekends include Saturday (1st 2nd 3rd and 4th) 8-12.
Shifts are 8.5 hours with a 30 minute unpaid lunch 5 days a week or if working a weekend 9.5 hours four days a week with one weekday off. Hours are subject to change to meet the needs of the clinicians and practices.
Shifts range from:
(not working a weekend)
or
(working a weekend)
Pay Range
$19.80 - $29.70Why Advocate Health:
When you joinAdvocate Aurora Healthyou arejoiningone of the nations largest nonprofit health systems serving communities across Illinois and Wisconsin with a strong commitment to equity excellence and whole-person care.
AtAdvocate Aurora Healthwe areredefining how when and where care is deliveredbringinghuman kindnessto every step of the health journey. Guided by our PurposeFrom discovery to everyday moments were redefining care for you for us for allwe are committed to lifting everyone up thinking boldly together and creating spaces where all belong and can thrive.
WhatWillYouDo:
Schedule:
(not working a weekend)
or
(working a weekend)
As a Patient Service Representative (PSR) youll play a vital role on the care team supporting providers connecting with patients and helping ensure a seamless compassionate experience every day.
As a key member of the ambulatory care team you will:
- Patient Services: Provides efficient high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures bills and charges referrals and other matters.
- Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
- Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.
Where You Will Work:
- Lincolnwood
We areLooking For:
Required Qualifications:
- High school diploma or equivalent.
- One to two years related customer service experience
- Experience handling difficult caller/customers/patients.
BeingPart of Something Bigger
At Advocate Health your work mattersto patients teammates and the communities we serve. Ifyou arepassionate about care teamwork and making a meaningful difference every daywe wouldlove to grow with you.
Apply today and help us redefine carefor all.
Our CommitmenttoYou:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training
- Premium pay such as shift on call and more based on a teammates job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical dental vision life andShort- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit integrated health system in the United States created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas Georgia and Alabama; and Aurora Health Care in Wisconsin Advocate Health is a national leader in clinical innovation health outcomes consumer experience and value-based care. Headquartered in Charlotte North Carolina Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology neurosciences oncology pediatrics and rehabilitation as well as organ transplants burn treatments and specialized musculoskeletal programs. Advocate Health employs 155000 teammates across 69 hospitals and over 1000 care locations and offers one of the nations largest graduate medical education programs with over 2000 residents and fellows across more than 200 programs. Committed to providing equitable care for all Advocate Health provides more than $6 billion in annual community benefits.
Required Experience:
Unclear Seniority
About Company
Proudly serving Wisconsin with 18 hospitals, over 150 clinics and 70 pharmacies across 30 communities. Choose Aurora Health Care for you and your family.