(Senior) Product Manager Core Services (mfd)

Trusted Shops builds digital trust between people and businesses with one clear goal to become the #1 Community of Trust. With around 800 employees we support over 25000 online shops and around 40 million consumer memberships as a profitable SaaS company. Our unique combination of Trustmark authentic customer reviews and buyer protection helps millions of consumers shop online with confidence every day.

To strengthen our Platform Unit within Product & Engineering we are looking for a

(Senior) Product Manager Core Services (m/f/d)

(Hybrid in Cologne or remote in Berlin / Full-time / Fixed-term contract: 17 months)

Your responsibilities

• Own core platform services such as APIs authentication authorization and user/permission management

• Execute product strategy for Core Services in a SaaS platform environment and ensure performance scalability and reliability across all products

• Align roadmaps dependencies and strategic decisions with Product Leadership

• Analyze technical KPIs (e.g. uptime system performance) and translate them into business impact

• Define and evolve technical standards to enable efficient consistent product development

• Collaborate with Engineering Data and Product teams to prioritize platform initiatives

Your profile

• Degree in Computer Science Business Informatics or professional experience in a related field

• Proven professional experience as a Product Manager in SaaS or platform environments or similar and experience with KPI-driven product management and data-informed decision-making

• Strong understanding of backend systems APIs and scalable architectures

• Familiarity with tools such as Jira Confluence and analytics/monitoring tools

• A proactive solutions-driven personality with strong communication and organizational skills and a structured hands-on mentality

• Business fluent English skills; German is a plus

What we offer

• Hybrid Work: Flexible remote work combined with office days

• Workation: Work temporarily from anywhere within the EU Iceland Liechtenstein or Norway

• 27 vacation days 3.5 additional holidays

• Buddy program & structured onboarding

• Individual learning & development opportunities monthly self-education day

• Regular team and company events

• Health Pass for sports fitness and mental well-being

BUILD A COMMUNITY OF TRUST WITH US #cometotrust

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At Trusted Shops we value you as a person regardless of gender nationality ethnic and social background religion/belief disability age sexual orientation or identity. We are committed to diversity and against discrimination.