British Columbia MD Lead

INSIDE ROCKET DOCTOR:

Rocket Doctor is a digital health marketplace transforming how comprehensive care is delivered bringing the most advanced doctors office directly into homes across North America. Rocket Doctor is a digital health marketplace transforming the way comprehensive care is delivered bringing the most advanced doctors office into homes across North America. We are a passionate group of medical doctorstechnical experts and patient care professionals who believe every person deserves access to high quality healthcare.

We are seeking a team member who is motivated to learn grow and innovate while making a meaningful impact. Rocket Doctor is one of the fastest growing digital health companies in Canada with over 300 physicians nationwide and a rapidly expanding presence.

ROLE DESCRIPTION:
The Provincial Medical Lead (British Columbia) plays a key leadership role within the BC MD Leadership Team working alongside the existing BC Lead to strengthen expand and optimize Rocket Doctors presence in BC.

This role focuses heavily on growing the BC provider community improving clinical operations within the province and supporting physicians practicing on the platform. The Provincial Medical Lead will support recruitment efforts build physician engagement help shape provincial workflows and ensure a high-quality experience for both patients and providers in BC.

In addition to BC-focused leadership the Provincial Medical Lead participates in broader MD Lead initiatives to support cross-provincial alignment and company-wide growth.

PRIMARY RESPONSIBILITIES (BC-FOCUSED)

Grow and Strengthen BCs Physician Presence

• Support the Provider Success team in recruiting onboarding and retaining BC physicians.
• Help build a strong provincial physician community and encourage ongoing clinical engagement.

Support Provincial Operations & Quality

• Investigate and respond to patient provider or PCC-raised concerns related to BC care.
• Review and refine clinical workflows specific to BC to improve efficiency compliance and physician ease of practice.
• Maintain close communication with practicing BC physicians including active presence on Slack and participation in local meetings.

Strategic Specialty Leadership

• Serve as a clinical leader supporting the growth of BCs virtual care presence.
• Liaise with BC health authorities organizations and partners as appropriate.
• Provide input on BC-specific product needs regulatory considerations and physician experience improvements.

MD ADVISOR RESPONSIBILITIES (CROSS-PROVINCIAL)

While the role is BC-focused the Provincial Medical Lead also participates in the MD Advisor team:

• Attend and contribute to MD Advisory meetings.
• Support initial onboarding of new physicians across provinces as needed.
• Partner with the product and operations teams on improvement initiatives.
• Provide troubleshooting support on emerging physician issues across all provinces.
• Assist with communications and strategic updates for physicians and Rocket Doctor staff.
• Help coordinate physician meetings and engagement events across Canada.

EXPECTATIONS:

• Serve as a positive solutions-focused representative of Rocket Doctors BC medical leadership.
• Maintain professionalism as outlined by the College of Physicians and Surgeons of British Columbia.
• Demonstrate strong knowledge of the BC medical landscape and virtual care environment.
• Maintain clear records of recommendations and decisions.
• Knowledge of Rocket Doctors EMR platform extensions and applicable privacy regulations in Canada and the United States (HIPAA PHIPA PIPEDA) is considered an asset.
• Handle all confidential company and patient information with discretion.

COMPENSATION:

• The position is estimated to be an average of 4 hours per week (negotiable) and will be compensated recognizing physician value in equity (company shares) according to current Rocket Doctor policy.

QUALIFICATIONS:

• Licensed to practise medicine in BC;
• Strong familiarity with the BC healthcare system workflows and physician community.
• Excellent communication and relationship-building skills.
• Ability to work in a fast-paced rapidly evolving digital health environment.
• Experience in medical leadership administration or business is an asset.

WORK / TRAVEL:

• Fully remote within Canada.
• Occasional travel may be required.

Equity Statement

We are committed to fostering an inclusive equitable and accessible environment where everyone feels valued respected and supported with a workforce and group of suppliers that reflect the diversity of our community. We particularly encourage women Black people Indigenous peoples people of colour and members of the 2SLGBTQIA community to apply.