Hotel Performance Analytics Manager Hilton Chicago & Palmer House

EOE/AA/Disabled/Veterans

What are we looking for

To fulfill this role successfully you should demonstrate the following minimum qualifications:
Minimum Overall Years of Professional Experience: Three (3) or more years
Minimum Years of Experience: Two (2) or more years of experience in hospitality operations finance or related work that supports time and labor management
Minimum Years of Experience: Two (2) or more years of specialized experience creating complex financial and analytical data
Expert in Microsoft Office

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Hilton Chicago & Palmer House Hilton are searching for a Hotel Performance Analytics Manager to join their team!

This position will be reporting to the Director of Finance at both locations. We are searching for a candidate who isdriven withstrong analytical and customer service skills to successfully work closely with each department to improve overall hotelperformance. A background in labor/payroll management or a highly analytical position is strongly preferred.

What will I be doing

As a Manager of Hotel Performance Analytics youll take a consultative lead working on property and reporting directly to the Director of Finance to optimize resources and elevate performance. As our labor expert youll drive efficiency boost team engagement and ensure guest satisfaction while taking on unique responsibilities tailored to the hotels business needs.

Collaborate with hotel leadership to unlock financial potential and enhance guest and team member experiences.
Champion strategies for streamlined labor management financial management and offering essential system support and training.
Lead the charge on forecasting budgeting and driving departmental labor objectives.
Take ownership of specialized areas like LMS Quality Control and Vendor Management.
Forge strategic partnerships to align auditing targets and provide insightful performance updates.
Implement cutting-edge Labor Management procedures and conduct impactful metric analysis.
Shape policies that enhance operational effectiveness while maintaining budget-aligned standards.
Analyze and fine-tune labor programs against benchmarks and industry standards for continuous improvement.

Pay Rate

The annual salary range is $90000 to $104000 and is based on applicable and specialized experience and location

Benefits & Perks

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

Complimentary Meals in the Team Member Restaurant

Access to pay when you need it through DailyPay

Medical Insurance Coverage for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

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