Product Adminstrator Telematics

At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.

At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):

• Health Insurance

• Dental Insurance

• Life and Disability Insurance

• Flexible Spending and Health Savings Accounts

• Employee Assistance Program

• Retirement Plan

• Paid Time Off

• Tuition Reimbursement

We have an exciting opportunity that has arisen fora Telematics Product Administrator to join our growing Team here at Holman UK. This role will be based out of our HQ in Chippenham with the opportunity for hybrid working. This is a permanent opportunity.

Role Overview

Job Role: Telematics Product Administrator
Location: Chippenham HQ (Hybrid working available)

Salary: 29000

Contract: Permanent

What Youll Do

• Administer telematics products supporting customer onboarding account setup system configuration dashboards and rule sets.
• Load vehicles into telematics platforms and Holman Insights; schedule reports tasks alerts and customer specific configurations.
• Order telematics hardware (devices harnesses dashcams) raise POs create/reconcile supplier payments and customer billing with Finance.
• Coordinate hardware delivery and installation with customers and third-party installers.
• Validate devicevehicle pairings (VIN/VRN/device checks); manage hardware additions removals and re installations.
• Provide Tier 1 support (login issues device faults) raising Tier 23 tickets as needed.
• Maintain issue logs; liaise with internal teams (e.g. Finance for pricing/invoice queries).
• Ensure compliance with agreed processes and GDPR.
• Support sales and account management when SME is unavailable.
• Perform additional product administration (e.g. device transfers from other resellers).

What Were Looking For

Were seeking someone with:

• Strong coordination scheduling and workflow management.
• Ability to manage POs payments logs and structured admin processes.
• Good prioritisation across onboarding hardware deployment and support tasks.
• Confident stakeholder management (internal/external).
• Excellent communication and customerfacing skills.
• Proficient with MS Office.
• Previous admin experience essential; automotive experience desirable.
• Full product/technical training provided.

Education and/or Training:

• GCSEs/ALevels or equivalent including English and Maths.
• Further education in Business Administration (desirable but not essential)
• Automotive Industry experience (preferred)
• Demonstrated ability to manage stakeholders and customers (preferred)

Holman really knows how to roll out the welcome matwith perks that show they value both your professional success and personal well-being.

Heres how the benefits stack up in a nutshell:

WorkLife Balance & Wellness Fun Seasonal Events and Social Opportunities

26 days off a year Bank Holidays to unwind

Health Cash Plan to help cover every day medical expenses

Free onsite bi-weekly yoga to recharge mind and body

Free onsite massage with a qualified therapist

Bonus scheme because we believe in sharing success

Social Events and Long Service Awards together with Leadership Recognition

Career Development Support with training and advancement opportunities

If this sounds like the role for you then we look forward to welcoming your application!

If you are a current Holman employee and wish to apply for this role please notify your current line manager of your application.

The need-to-know parts:

You must have the right to remain and work in the UK.

You must tell us about any previous convictions or cautions including any deemed as unspent. These will not necessarily exclude you from employment but they must be declared at the point of application.

Please also be aware we do not provide visa sponsorship for any of our positions advertised.

We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit develop and retain the most talented people from a variety of backgrounds perspectives and skills.

We therefore encourage applications from all genders races religions ages and sexual orientations as well as parents people living with disabilities and any other groups that could bring diverse perspectives to our business.

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Holman is a global automotive leader that serves both commercial and consumer clientsThe Holman Wayby always doing the right thing for our people our customers and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today Holman headquartered in Mount Laurel New Jersey is one of the largest family-owned automotive service organizations in North America with more than 6500 employees across North America the UK and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles Holman is continuouslyDriving Whats Right.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.