Partner Support Associate

Partner Support Associate

The Partner Support Associate is responsible for working with quoting teams contract administrators partners and sparing teams to manage the outsourced business line. The position will be administratively focused in the quoting vetting and procurement of outsourced service for the company. The individual will be responsible for vetting modifications adds terminations that effect the service procurement with our valued partners. The role will also require subcontracting invoice review and approvals as well as subcontractor performance analysis.

What youll be doing:

• Responsible for pulling and reviewing outsourcing Demand.
• Responsible for Purchase Order Generation/Modification.
• Responsible to follow guidelines with Nominating pre-selected outsourcing partners on service contracts to meet contractual requirements and to ensure quality service.
• Responsible for vetting subcontracting renewals/add/mods/deletes (PO Updates credits refunds etc.) by assigning appropriate partners and sending reviewing RFQs.
• Assist to maintain and update vendor database with vendor names coverage locations coverage types SLAs etc.
• Responsible for reviewing subcontracting invoices and providing approvals or disputing.
• Responsible for reviewing subcontracting delivery tickets for root cause/correcting action.
• Responsible for analyzing cost/benefit factors for outsourcing opportunities.
• Other duties as assigned.

What were looking for:

• 2-3 years experience in procurement vendor management service procurement a plus
• Advanced MS Excel MS Word MS Outlook.
• Must be detail oriented critical thinking analytical problem solver self-starter.
• SQL experience.
• Experience with CRM/Quote Tools/ERP (SAP).
• Excellent communication organization and administrative qualities.
• Thrives in a fast-paced multi-team environment and exhibits an innate ability to balance customer expectations internal operations and time-sensitive requirements.
• Must have great attention to detail and excel at multi-tasking.

Bonus Points:

• N/A

Education:

• High School Diploma or GED required.
• ITIL PMO Six Sigma certifications.

Travel:

• 5%

Required Experience:

IC