Patient Administrator

Patient Administrator

Who are we

Newmedica is one of the leading providers of NHS ophthalmology services in England

delivering outpatient appointments diagnostic testing and eye surgery to change lives through

better sight and eye health.

Were proud to have been certified as a Great Place to Work for the third year running and listed

among the UKs top 30 Best Workplaces for 2026 recognition that reflects how colleagues

feel about working here.

Our Purpose is to change lives through better sight and eye health and our Vision is to end

avoidable sight loss in every community we serve; we live our values every dayCommercial

Courageous Compassion Collaborative and Curious.

Role overview

We are looking for a new Patient Administrator to join our Bradford site. This will be 40 hours over 5

days per week. This role will initially be Monday to Friday but as the service grows there will be a requirement to work weekends on a rota basis.

As youd guess from the title this role involves carrying out different administrative duties and its a

varied role you could be booking patients into their appointments making and answering phone

calls sending and replying to emails managing the post and sending letters or dealing with

enquiries. Our clinics are busy so were looking for someone who loves working in a fast-paced

environment where every day is different.

We need someone who is incredibly customer focussed and enjoys meeting and talking to people

the thought of eye surgery can be a daunting prospect for patients to deal with so all our team

members need to be empathetic and friendly and able to put patients at ease.

What skills and experience do I need

Well provide training so experience isnt always needed but the following things will be

advantageous:

• Previous experience in a customer or patient facing role
• Experience in a busy administrative role healthcare preferred but not essential
• A competent user of all Office 365 programmes
• Tech savvy and comfortable working on new systems e.g. patient record systems
• A good phone manner
• An excellent grasp of the English language both verbally and in written format
• A good team player happy to jump in and support others when required

What were offering

• A salary of 26500.00 per annum
• 25 days annual leave plus bank holidays
• A company pension scheme
• Access to a range of benefits including free eye tests discounted or free glasses and a free 24/7 well-being/counselling/advice service.
• An environment where your learning and development is supported through a range of various learning tools and courses.
• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
• A bright spacious and modern working environment built to the highest standards

If you would like an informal chat about the opportunity or to request a job description please

contact Sophie at

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants

must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in

the event of a successful application which we will pay for.

At Newmedica we actively promote diversity and equal opportunities and we are committed to this

in both the running of our services and how we recruit our staff. We actively encourage applications

from everyone with the essential requirements of the job regardless of any protected

characteristics.

Newmedica is fully committed to safeguarding the welfare of all people irrespective of gender age

disability sexual orientation race language religion ethnic or social origin.

Required Experience:

Junior IC