Lead Field Service Technician
Milwaukee, WI - USA
Job Summary
As a Lead Field Service Technician here at Honeywell you will take a pivotal role in leading field service activities ensuring the successful installation maintenance and repair of fire systems. You will be the technical expert on-site and ensuring that all service tasks meet Honeywells high standards for quality and safety.
You will report directly to our Field Service Supervisor and youll work out of our Milwaukee WI location on an Remotework schedule.
In this role you will impact the operational efficiency and customer satisfaction by delivering expert technical service and support for Honeywell Fire System products and solutions. Your leadership will help maintain system reliability and optimize fire systems performance for our clients.
Responsibilities
KEY RESPONSIBILITIES
- Lead and perform installation maintenance and repair of building fire systems and related equipment.
- Provide technical guidance and mentorship to junior field service technicians to enhance team performance.
- Diagnose and resolve complex technical issues on-site to ensure minimal downtime for customers.
- Collaborate with project managers and engineering teams to ensure smooth execution of service projects.
- Maintain accurate service records and ensure compliance with company policies and safety standards.
Qualifications
YOU MUST HAVE
- Extensive experience in field service roles particularly with building fire systems or related systems demonstrating strong technical troubleshooting and repair skills.
- In-depth knowledge of building fire systems equipment controls and sensors.
- Proficiency with diagnostic tools and software applications relevant to field service operations.
- Ability to lead and mentor a team of technicians managing priorities and ensuring high-quality service delivery.
- Familiarity with safety standards and compliance requirements in field service environments.
WE VALUE
- Associate degree or technical certification in Electrical Mechanical or related technical field.
- Minimum of 1 year of experience in field service within building fire systems.
- Strong problem-solving skills and ability to work independently in a fast-paced environment.
- Experience with Honeywell Building Fire Systems and software is highly desirable.
- Good organizational skills and the ability to manage multiple service calls and projects efficiently.
- Nicet I or Nicet II Certification preferred
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary leading-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays. For more information visit: click here
The application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: April 28 2026.
Required Experience:
IC
About Company
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability ... View more