Summer26 Graduate Resource Sharing Associate
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Job Location:
Pittsburgh, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We value our students! If you see an open position that is right for you we encourage you to apply!
For full consideration candidates MUST submit both a resume and cover letter.
Job Description:
As a Graduate Resource Sharing Associate you will process requests for materials (articles books media etc) in the ILLiad resource sharing software communicate with other library professionals about resources answer patron questions and provide excellent customer service. Further you will be sharing duties and working closely with the Access Services Associate. The successful candidate will have strong written and verbal communication skills be able to work independently and have a love for highly detail-oriented work including complicated computer systems.
Job Characteristics:
Process requests from Chatham patrons for materials from other libraries as well as requests from other libraries for materials for their patrons
Work extensively and independently with ILLiad resource sharing software and other library systems
Learn our integrated library system (ILS) Koha as it pertains to circulation
Provide excellent customer service to all library patrons
Work closely with the Head of Access Services in addition to the Access Services Associate to implement ILLiad upgrades and improve system operations
Work with library staff on additional projects as needed
Learning Outcomes:
Demonstrate proficiency with library computer systems.
Demonstrate problem solving ability and critical thinking skills.
Define develop and apply principles of excellent customer service.
Availability and Other Requirements:
Ability to work 17-19 hours per week Please Note: Because students may not work more than 20 hours per week between all campus jobs this position prevents the employee from obtaining additional paid on-campus jobs.
Ability to lift transport and sort library materials
Must maintain patron confidentiality
Previous library experience is preferred but not required
All current student employees should notify their other manager(s) if you work multiple jobs on campus at the same time. Additionally students may not work more than 20 hours per week (combined between all campus jobs) during the academic year. Students may not exceed 980 work hours per calendar year.
Student jobs do not automatically roll over to the next academic year or summer.
Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus which promotes employee and student success and retention.
Chatham University is an Equal Opportunity Employer with a strong commitment to diversity inclusion and equity. Chatham University does not discriminate on the basis of race creed color religion gender gender identity gender expression sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation age national origin age disability genetic information veteran status marital or family status political affiliation or any other characteristic protected by applicable law.
Required Experience:
IC
About Company
Chatham University is a nationally ranked institution offering undergraduate, graduate, and integrated business, health sciences, and sustainability degrees.
