Program Supervisor BRAINS Clinic

Pine Rest Christian Mental Health Services

Job Location:

Grand Rapids, MI - USA

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Cost Center

358 BRAINS

Scheduled Weekly Hours

Work Shift

First Second Shift (United States of America)

Shift & Status

Who Are We

We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country our 220-acre main campus and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.

Each day we are closing the gaps in access to care. We are innovating through leading-edge research testing programs and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center outpatient inpatient partial hospitalization (day programs) assessment and testing residential addiction treatment and specialty services such as crisis response employee assistance programs forensic psychiatry and psychology and neuromodulation. On-the-job educational programs for nurses psychologists advanced practice providers psychiatrists and chaplains are equipping the next generation of care providers.

We are passionate about serving and are honored to be a part of this incredible work.

What Will You Do
As a Program Supervisor at Pine Rest youll be part of tight-knit team that believes in the healing power of your expertise and compassion. This role leads a group of support staff performing administrative work. Uses discretion and judgment when assigning and organizing workload to meet established priorities.

Program Supervisors are dedicated to excellent customer service enthusiastic about the care we offer and foster a sense of belonging and empowerment in a diverse workplace.

Principal Duties and Responsibilities:

Responsible for day-to-day operation of the Front Office.
Responsible for developing performance plans and on-going monitoring of performance of assigned staff.
Coordinates prepares and conducts job performance evaluations for current and probationary support staff.
Responsible for development recommendation and implementation of office support staff policies and procedures.
Makes recommendations and implements discipline and termination as authorized.
Train or coordinate the training and orientation of new support staff and current support staff on new procedures and applications.
Schedules support staff assigns work monitors workload and coordinates individual work assignments and the general workflow within the department.
Fielding and directing questions from clinical staff. Responsible for maintaining clinical schedules and monitoring waitlist.
Balance daily batches change box and petty cash. Close and approve cash sheets. Bring completed deposits to the bank per the cash handling policy.
Plans and implements assigned projects assigned by Clinic Manager or Administration which may have program- or organization-wide significance.
Gathers interprets and summarizes data and information; uses data to develop administrative and statistical reports. Composes confidential and sensitive reports contracts and records. Assists in monitoring department budgets and accounts. May handle high-level information to internal and external customers.

What Does This Role Require

Education/Experience:

Minimum of three years of supervisory work experience.
Completion of high school and additional training related to duties above.

What Benefits Do We Offer

Medical dental vision & life insurance plans
403(b) retirement match contribution by Pine Rest
Generous PTO for full and part time employees
Tuition assistance & loan forgiveness
Employee Assistance Program offering many free and discounted services for therapy legal accounting gym membership etc.
Partnership with Davenport University provides generous discount on tuition for employees and family members.

Notice:

Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma GED or college transcripts.

Successful completion of a drug screen prior to employment is also part of our background process.

Required Experience:

Manager

Cost Center358 BRAINSScheduled Weekly Hours40Work ShiftFirst Second Shift (United States of America)Shift & StatusWho Are WeWe at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more ...