Program Manager (Enterprise Portfolio Level)
Washington, AR - USA
Job Summary
Job Description:
Short Description:
Client is looking for a PMO Lead to drive and manage from a senior leadership perspective the PMO. This Position is ON SITE 3 DAYS A WEEK.
Complete Description:
Description
The PMO Lead will serve as a senior member of the DC Program Management Office and is responsible for driving consistency discipline and excellence across the full Software Development Life Cycle (SDLC). This role requires a highly organized process-driven proactive leader with deep expertise in SDLC practices project governance vendor management and cross-agency collaboration.
The PMO Lead will provide senior-level project management oversight and ensure consistent execution of the Client Software Development Life Cycle (SDLC). This position serves as the lead for PMO structure process adherence cross-agency coordination and project governance. The PMO Lead must be highly organized proactive and capable of enforcing standards across a portfolio of technical projects.
Key Responsibilities
Ensure full SDLC compliance for all client projects (JAR design QA UAT OCM readiness).
Establish maintain and enforce PMO processes procedures templates and governance structures.
Oversee the client project portfolio ensuring timelines risks dependencies and resources are proactively managed.
Provide direction coaching and quality review of project managers deliverables and documentation.
Serve as primary escalation point for project risks issues and stakeholder concerns.
Lead project intake prioritization and reporting cadence including portfolio dashboards and leadership updates.
Drive consistent communication across vendors partner agencies and internal teams.
Monitor compliance with federal local and agency policies.
Ensure vendors are meeting deliverables timelines and quality expectations.
Support change management and continuous improvement initiatives across the PMO.
Key Responsibilities
Ensure full SDLC compliance for all client projects (JAR design QA UAT OCM readiness).
Establish maintain and enforce PMO processes procedures templates and governance structures.
Oversee the client project portfolio ensuring timelines risks dependencies and resources are proactively managed.
Provide direction coaching and quality review of project managers deliverables and documentation.
Serve as primary escalation point for project risks issues and stakeholder concerns.
Lead project intake prioritization and reporting cadence including portfolio dashboards and leadership updates.
Drive consistent communication across vendors partner agencies and internal teams.
Monitor compliance with federal local and agency policies.
Ensure vendors are meeting deliverables timelines and quality expectations.
Support change management and continuous improvement initiatives across the PMO.
Elaborated Description
This position will directly support the client PMO Program Manager and will ensure that projects move through each phase of the SDLC with complete documentation stakeholder alignment and adherence to established processes and procedures. The ideal candidate is a self-starter takes initiative without waiting for direction and anticipates risks and issues before they escalate.
Core Responsibilities
1. SDLC Leadership & Compliance
Own enforce and continuously improve client SDLC methodologies processes templates and governance standards.
Ensure all projects complete requirements design quality assurance (QA)User Acceptance Testing (UAT) Organizational Change Management (OCM) and readiness activities before advancing to Go/No-Go or implementation.
Partner with technical and business teams to ensure process adherence and quality deliverables at each phase.
Develop and maintain SDLC playbooks workflows checklists and RACI charts.
2. PMO Operations & Structure
Provide structure organization and consistency within the PMO by establishing expectations documentation standards and escalation protocols.
Serve as the first escalation point for project managers stakeholders and vendor partners.
Implement and oversee a repeatable project intake prioritization and tracking process.
Monitor and validate that PMs are using approved tools (e.g. Smartsheet JIRA SharePoint) consistently and accurately.
3. Project Portfolio Oversight
Manage and oversee a diverse portfolio of large-scale client initiatives ensuring timelines risks issues and resource needs are visible and proactively managed.
Review and approve project plans schedules status reports and artifacts to ensure completeness and accuracy.
Identify and address project roadblocks early providing direction and coaching to PMs.
Provide weekly portfolio summaries with progress dependencies risk level and recommended actions.
4. Vendor & Stakeholder Management
Serve as a senior liaison between internal/external stakeholders and vendor teams to maintain alignment and prevent confusion.
Hold vendors accountable to deliverables timelines risk mitigation and communication standards.
Facilitate cross-functional collaboration and ensure clarity of roles and responsibilities.
5. Communication & Reporting
Establish a consistent cadence of meetings reporting rhythms dashboards and executive updates that keep leadership informed and avoid surprises.
Translate technical information into clear actionable updates for leadership and stakeholders.
Ensure PMs communicate proactivelynot reactivelyabout risks delays and dependencies.
6. Governance Quality Control & Accountability
Ensure all project artifacts meet quality standards before approval and before moving to next SDLC phase.
Validate completeness of JAR design signoffs UAT entry/exit criteria and implementation readiness checklists.
Track audit and enforce compliance with agency policies procedures and federal requirements.
Leverage corrective action plans for PMs or vendors when repeated issues occur.
7. Change Management & Continuous Improvement
Lead transformation efforts to enhance PMO efficiency transparency and stakeholder satisfaction.
Identify gaps in processes and implement improvements to strengthen governance.
Support OCM efforts by ensuring project planning and communication align with operational changes.
This position will directly support the client PMO Program Manager and will ensure that projects move through each phase of the SDLC with complete documentation stakeholder alignment and adherence to established processes and procedures. The ideal candidate is a self-starter takes initiative without waiting for direction and anticipates risks and issues before they escalate.
Core Responsibilities
1. SDLC Leadership & Compliance
Own enforce and continuously improve client SDLC methodologies processes templates and governance standards.
Ensure all projects complete requirements design quality assurance (QA)User Acceptance Testing (UAT) Organizational Change Management (OCM) and readiness activities before advancing to Go/No-Go or implementation.
Partner with technical and business teams to ensure process adherence and quality deliverables at each phase.
Develop and maintain SDLC playbooks workflows checklists and RACI charts.
2. PMO Operations & Structure
Provide structure organization and consistency within the PMO by establishing expectations documentation standards and escalation protocols.
Serve as the first escalation point for project managers stakeholders and vendor partners.
Implement and oversee a repeatable project intake prioritization and tracking process.
Monitor and validate that PMs are using approved tools (e.g. Smartsheet JIRA SharePoint) consistently and accurately.
3. Project Portfolio Oversight
Manage and oversee a diverse portfolio of large-scale client initiatives ensuring timelines risks issues and resource needs are visible and proactively managed.
Review and approve project plans schedules status reports and artifacts to ensure completeness and accuracy.
Identify and address project roadblocks early providing direction and coaching to PMs.
Provide weekly portfolio summaries with progress dependencies risk level and recommended actions.
4. Vendor & Stakeholder Management
Serve as a senior liaison between internal/external stakeholders and vendor teams to maintain alignment and prevent confusion.
Hold vendors accountable to deliverables timelines risk mitigation and communication standards.
Facilitate cross-functional collaboration and ensure clarity of roles and responsibilities.
5. Communication & Reporting
Establish a consistent cadence of meetings reporting rhythms dashboards and executive updates that keep leadership informed and avoid surprises.
Translate technical information into clear actionable updates for leadership and stakeholders.
Ensure PMs communicate proactivelynot reactivelyabout risks delays and dependencies.
6. Governance Quality Control & Accountability
Ensure all project artifacts meet quality standards before approval and before moving to next SDLC phase.
Validate completeness of JAR design signoffs UAT entry/exit criteria and implementation readiness checklists.
Track audit and enforce compliance with agency policies procedures and federal requirements.
Leverage corrective action plans for PMs or vendors when repeated issues occur.
7. Change Management & Continuous Improvement
Lead transformation efforts to enhance PMO efficiency transparency and stakeholder satisfaction.
Identify gaps in processes and implement improvements to strengthen governance.
Support OCM efforts by ensuring project planning and communication align with operational changes.
Required Skills & Qualifications
Technical & Process Expertise
10 years of progressive project/program management experience within complex technical environments.
Deep knowledge of SDLC system integrations and public sector or eligibility systems preferred.
Strong experience with Smartsheet JIRA and other project management tools.
Proven ability to enforce processes and maintain structure across multiple teams.
Leadership & Management
Demonstrated success leading and mentoring project managers and cross-functional teams.
Strong decision-making conflict resolution and escalation management skills.
Experience with multi-vendor coordination and holding teams accountable.
Professional Competencies
PMP Certification required or must complete the PMP certification within 1 year of hire.
- Extremely organized detail-oriented and structured.
- Proactive and anticipatoryable to identify needs risks or gaps before they become issues.
Skills Matrix
16 yrs. MS Office/PowerPoint experience
Bachelors degree in IT or related field or equivalent experience
Progressive experience in project and program management
Experience managing people performance developing processes and change management practices for medium to large teams
Strong experience and verifiable success in delivering high-value client-facing software projects that span multiple teams and customers
Track record of developing and improving consistent and repeatable outcomes across a Project Management Office
Progressive Operational Leadership or Consultative experience in either a hospital or Health System setting
Exp with program dev that relies on thorough synthesis &understanding of clinical evidence/outcomes process flow analysis end-user relations etc.
Strong analytical quantitative and problem-solving experience
Thorough understanding of core business processes within healthcare organizations required.
management experience of individual contributors and/or supervisors preferred
PMP Certification
Flexible work from home options available.
Compensation: $94.00 - $105.00 per hour
About Us
AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment ERP Solutions data warehousing Web Applications Telecommunications and medical to our clients all over the world.
Required Experience:
Manager
About Company
AHU Technologies offers SAP Services, E-commerce, Web Development, SEO & Digital Marketing, Graphic Designing, Camera Surveillance, & Accounting services.