Private Capital Client Service Senior Associate

The Client Service Senior Associate provides advanced product support to clients and prospects serving as a key resource for complex inquiries. Through extensive experience with MSCIs Private Assets solutions this individual applies deep product and investment knowledge while strengthening client relationships and delivering high-quality service.

This role focuses on the Private i product MSCIs Private Assets investment analytics platform which equips clients with clear actionable insights to manage private investments and their liquidity with confidence. The platform unifies and enhances extensive private asset datasets in a centralized environment enabling efficient access to critical information. Clients can clearly assess the performance of individual funds or entire portfolios evaluate risk across sectors or regions and benchmark portfolio performance against one of the industrys most comprehensive private capital datasets available.

• Acquirea thorough understanding of thePrivate i platform as well as the rest of theMSCI Private Assetsproduct suite and how our products fit into client organizations and their processes
• Serve as an advocate forMSCIto the client as well as an advocate for the client withinMSCI
• Provide first-tier product support addressing product-related inquiriesfrom clients
• Participate in developing client relationships through proactive follow up on issues raised by clients
• Support consultants calls and lead platform training sessions
• Coordinatewithteams internally to help shape the product roadmapvalidateplatform behavior and on other projects as needed

• A self-starter and highly motivated ability to work individually and within a team.
• Bachelor degree in Finance Economics or similar field
• 6-8 years experience in Financial Services.
• Excellent English communication and written skills.
• Strong organizational skills with the ability to handle multiple projects under tight short-term deadlines.
• Track record of excelling in an environment of ambiguity by quickly adapting behavior and work methods to adjust to multiple demands and shifting priorities.
• Portfolio analysis performance measurement or domainexpertisein investment analytics a plus
• Ability to work efficiently with diverse cultures on a global team and knowing when to involve appropriate colleagues in projects regardless of functional geographic and business lines.
• Ability to develop value-added contributions to both internal and external clients.
• Track record of challenging self and others to anticipate future trends and creatively capitalize on opportunities.
• Deep understanding of international financial institutions and global financial markets.
• MBA CFA CAIA CIPM or FRM desired

What we offer you

• Transparent compensation schemes and comprehensive employee benefits tailored to your location ensuring your financial security health and overall wellbeing.

• Flexible working arrangements advanced technology and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues who inspire support and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey followed by access to our platform AI Learning Center LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection including eight Employee Resource Groups. All Abilities Asian Support Network Black Leadership Network Climate Action Network Hola! MSCI Pride & Allies Women in Tech and Womens Leadership Forum.

At MSCI we are passionate about what we do and we are inspired by our vision to power better decisions. Youll be part of an industry-leading network of creative curious and entrepreneurial pioneers. This is a space where you can challenge yourself set new standards and perform beyond expectations for yourself our clients and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data analytics and indexes supported by advanced technology set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners private-market sponsors and investors hedge funds wealth managers banks insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex gender gender identity sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy (including unlawful discrimination on the basis of a legally protected parental leave) veteran status or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process please email and indicate the specifics of the assistance needed. Please note this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

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