Product Testing and Conformance Technician

Why join us

Our purpose is design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.

GENERAL PURPOSE
Under minimal supervision plan coordinate and assign incoming test requests to meet project schedules requester expectations and lead time requirements. Follow documented test methods to perform accurate and repeatable tests and reports the results to the requestor. Under guidance of Product Conformance Team respond to customer and sales inquiries about product compliance to safety standards.

ESSENTIAL FUNCTIONS
Testing Function
Conduct tests according to established documentation and objectives (i.e. MillerKnoll Test Methods ASTM BS EN etc.)
Coordinate the completion of test requests with third party testing facilities
At times facilitate logistics of test samples
Assist in the demonstration of tests or explanation of requirements to vendors and or customers
Estimate testing time and project cost.
Accurately communicate test progress and/or results to internal customers.
Analyse test data including but not limited to simple descriptive statistics.
Evaluates request tracking and scheduling processes and initiates improvements.
Plan day-to-day work to meet project schedules requester expectations and lead time requirements.
Review and approve peer test results and reports.
Maintains laboratory equipment and calibration records as necessary
Maintain detailed and accurate data as required.
Follow all safety procedures and maintain housekeeping in the lab.
Conformance Function
Monitors and responds to customer inquiries related to product conformance.
Collaborate with U.S. based Conformance Team for guidance and support to maintain inquiries log
Ability to make sound decisions without all relevant data present.
Maintain confidentiality on projects.

QUALIFICATIONS
Education/Experience
5 years of laboratory technician experience.

Skills and Abilities
Knowledge of BIFMA BSI and EN standards and testing equipment nice to have
Proficient knowledge of Microsoft Office Suite
Organizational skills and successful project planning experience.
Good technical writing skills; good communication skills.
Customer Service Focus.
Previous mechanical testing or metrology laboratory experience
Experience in the use of computerised equipment and data collection devices.

Who We Hire

Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. HermanMiller is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .