Investment Operations Associate
Houston, MS - USA
Job Summary
Who We Are
Willis Johnson Wealth is a fast-growing wealth management firm where operational excellence plays a critical role in delivering a consistent and high-quality client experience. Our clients rely on us not only for thoughtful financial advice but for reliable systems accurate reporting and precise investment execution behind the scenes.
We work quickly manage a high volume of client relationships and maintain a high bar for accuracy and responsiveness. Our investment operations team ensures that portfolios are implemented correctly data remains reliable and systems run smoothly across the firm.
If you enjoy working with investment data solving operational challenges and building expertise in portfolio operations within a growing wealth management firm you will thrive here.
If you prefer highly repetitive or siloed operational work with limited opportunity to improve systems and processes this will not be the right fit.
The Opportunity
We are seeking an Investment Operations Associate or Senior Investment Operations Associate to support the daily execution of the firms investment operations and portfolio reporting functions.
Reporting to the Investment Operations Manager this role plays a critical role in ensuring the accuracy and efficiency of trading workflows portfolio reporting billing processes and investment data management. The Associate works closely with the Investment Operations team Investment team and Wealth Management advisors to support operational workflows and maintain the integrity of investment data across firm systems.
This role is ideal for a detail-oriented operations professional who enjoys working with investment data improving processes and developing deep expertise in portfolio operations within a collaborative advisory firm.
Qualifications
Bachelors degree in Finance Accounting Economics or related field
2 years of experience in investment operations wealth management or financial services
Series 65 license or willingness to obtain within the first 90 days
Experience working with custodians such as Fidelity or Schwab
Familiarity with portfolio management platforms such as Orion
Strong attention to detail and process discipline
Proficiency in Microsoft 365 and Excel
Ability to troubleshoot operational issues and work effectively across teams
Preferred (not required):
Progress toward CFA CFP or CIPM designation
Experience working in a growing RIA or investment management firm
Essential Responsibilities
Trading & Investment Operations
Support daily trading workflows across custodians in alignment with portfolio models and client account guidelines
Monitor trading systems cash balances and account drift to ensure portfolios remain aligned with investment strategy
Assist in resolving trade exceptions corrections and custodian inquiries
Support reconciliation of custodial data and portfolio accounting systems
Portfolio Reporting & Data Accuracy
Prepare and reconcile client and model performance reports
Maintain firm-wide portfolio reporting standards including preparation and validation of GIPS-compliant monthly performance analysis
Ensure investment data remains accurate across custodians portfolio accounting systems and CRM platforms
Assist with preparation of reports and analysis for Investment Committee and internal leadership meetings
Billing Support
Assist with quarterly asset-based billing processes
Audit fee calculations and support reconciliation of billing outputs
Coordinate with operations and advisory teams to resolve billing discrepancies
Custodian & System Coordination
Coordinate with custodians (e.g. Fidelity or Schwab) regarding trade processing reconciliation inquiries and operational requests
Manage held-away account aggregation software such as ByAllAccounts and ensure imported account data remains accurate
Troubleshoot data discrepancies platform inconsistencies and software issues in a timely manner
Support the integrity of data flows between custodial platforms portfolio systems and internal reporting tools
Process Improvement & Operational Support
Maintain documentation for investment operations workflows and procedures
Identify opportunities to improve reporting accuracy and operational efficiency
Support cross-functional initiatives such as software implementations and operational workflow improvements
Technology Environment
Our investment operations team works with a range of industry platforms including:
Orion Portfolio Solutions
ByAllAccounts account aggregation software
Custodial trading and reporting platforms (e.g. Fidelity Wealthscape Schwab Advisor Center)
CRM systems and internal operational reporting tools
Microsoft 365 and Excel-based reconciliation and reporting workflows
Candidates should be comfortable learning and working across multiple systems in a data-driven operational environment.
Career Development
Willis Johnson Wealth is committed to developing long-term careers within the firm.
This role offers a clear professional development pathway with opportunities to grow into positions such as:
Senior Investment Operations Associate
Investment Operations Manager
Senior Client Operations Associate
Operations Project Manager or operational strategy roles
Team members are encouraged to expand their technical expertise develop operational leadership skills and pursue relevant industry designations as they grow within the organization.
Why Join Us
A collaborative high-performing team with strong values and vision
Opportunities for professional development and career advancement
Meaningful work supporting the delivery of exceptional client service
An environment that rewards initiative accountability and continuous improvement
Compensation & Benefits
Salary range: $75000 $105000 depending on experience
Eligible for a 12% 20% discretionary bonus based on performance
401(k) plan with firm contributions of up to 7% in the first year and up to 10% with tenure
11 paid holidays and 15 PTO days to use at your discretion
Employer-paid Health Dental and Vision insurance premiums for individuals and families
Employer HSA contributions
Employer-paid Life and Long-Term Disability insurance
High-performing team members may have the opportunity to participate in firm ownership over time
Willis Johnson Wealth is a fast-growing wealth management firm where operational excellence plays a critical role in delivering a consistent and high-quality client experience. Our clients rely on us not only for thoughtful financial advice but for reliable systems accurate reporting and precise investment execution behind the scenes.
We work quickly manage a high volume of client relationships and maintain a high bar for accuracy and responsiveness. Our investment operations team ensures that portfolios are implemented correctly data remains reliable and systems run smoothly across the firm.
If you enjoy working with investment data solving operational challenges and building expertise in portfolio operations within a growing wealth management firm you will thrive here.
If you prefer highly repetitive or siloed operational work with limited opportunity to improve systems and processes this will not be the right fit.
The Opportunity
We are seeking an Investment Operations Associate or Senior Investment Operations Associate to support the daily execution of the firms investment operations and portfolio reporting functions.
Reporting to the Investment Operations Manager this role plays a critical role in ensuring the accuracy and efficiency of trading workflows portfolio reporting billing processes and investment data management. The Associate works closely with the Investment Operations team Investment team and Wealth Management advisors to support operational workflows and maintain the integrity of investment data across firm systems.
This role is ideal for a detail-oriented operations professional who enjoys working with investment data improving processes and developing deep expertise in portfolio operations within a collaborative advisory firm.
Qualifications
Bachelors degree in Finance Accounting Economics or related field
2 years of experience in investment operations wealth management or financial services
Series 65 license or willingness to obtain within the first 90 days
Experience working with custodians such as Fidelity or Schwab
Familiarity with portfolio management platforms such as Orion
Strong attention to detail and process discipline
Proficiency in Microsoft 365 and Excel
Ability to troubleshoot operational issues and work effectively across teams
Preferred (not required):
Progress toward CFA CFP or CIPM designation
Experience working in a growing RIA or investment management firm
Essential Responsibilities
Trading & Investment Operations
Support daily trading workflows across custodians in alignment with portfolio models and client account guidelines
Monitor trading systems cash balances and account drift to ensure portfolios remain aligned with investment strategy
Assist in resolving trade exceptions corrections and custodian inquiries
Support reconciliation of custodial data and portfolio accounting systems
Portfolio Reporting & Data Accuracy
Prepare and reconcile client and model performance reports
Maintain firm-wide portfolio reporting standards including preparation and validation of GIPS-compliant monthly performance analysis
Ensure investment data remains accurate across custodians portfolio accounting systems and CRM platforms
Assist with preparation of reports and analysis for Investment Committee and internal leadership meetings
Billing Support
Assist with quarterly asset-based billing processes
Audit fee calculations and support reconciliation of billing outputs
Coordinate with operations and advisory teams to resolve billing discrepancies
Custodian & System Coordination
Coordinate with custodians (e.g. Fidelity or Schwab) regarding trade processing reconciliation inquiries and operational requests
Manage held-away account aggregation software such as ByAllAccounts and ensure imported account data remains accurate
Troubleshoot data discrepancies platform inconsistencies and software issues in a timely manner
Support the integrity of data flows between custodial platforms portfolio systems and internal reporting tools
Process Improvement & Operational Support
Maintain documentation for investment operations workflows and procedures
Identify opportunities to improve reporting accuracy and operational efficiency
Support cross-functional initiatives such as software implementations and operational workflow improvements
Technology Environment
Our investment operations team works with a range of industry platforms including:
Orion Portfolio Solutions
ByAllAccounts account aggregation software
Custodial trading and reporting platforms (e.g. Fidelity Wealthscape Schwab Advisor Center)
CRM systems and internal operational reporting tools
Microsoft 365 and Excel-based reconciliation and reporting workflows
Candidates should be comfortable learning and working across multiple systems in a data-driven operational environment.
Career Development
Willis Johnson Wealth is committed to developing long-term careers within the firm.
This role offers a clear professional development pathway with opportunities to grow into positions such as:
Senior Investment Operations Associate
Investment Operations Manager
Senior Client Operations Associate
Operations Project Manager or operational strategy roles
Team members are encouraged to expand their technical expertise develop operational leadership skills and pursue relevant industry designations as they grow within the organization.
Why Join Us
A collaborative high-performing team with strong values and vision
Opportunities for professional development and career advancement
Meaningful work supporting the delivery of exceptional client service
An environment that rewards initiative accountability and continuous improvement
Compensation & Benefits
Salary range: $75000 $105000 depending on experience
Eligible for a 12% 20% discretionary bonus based on performance
401(k) plan with firm contributions of up to 7% in the first year and up to 10% with tenure
11 paid holidays and 15 PTO days to use at your discretion
Employer-paid Health Dental and Vision insurance premiums for individuals and families
Employer HSA contributions
Employer-paid Life and Long-Term Disability insurance
High-performing team members may have the opportunity to participate in firm ownership over time
Required Experience:
Senior IC
About Company
Our fiduciary, fee-only financial advisors offer financial planning and wealth management services and provide unbiased advice for your financial roadmap.