Messaging and Cloud Engineer

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Snell & Wilmer is one of the largest law firms in the western United States with offices across the country. Our IT team supports a dynamic legal environment where reliability security and performance are critical to the work our attorneys and staff do every day.

Were looking for a mid-level Messaging & Cloud Engineer to join our IT this role youll be responsible for the design administration and support of our cloud messaging and collaboration platforms with a strong focus on Microsoft 365. Youll work cross-functionally with Security Systems and Help Desk teams to keep our communication infrastructure running smoothly and securely.

This is a primarily remote role with occasional onsite support and travel as business needs arise. This position can be based out of our Phoenix or Salt Lake City office.

Position responsibilities include but are not limited to the following:

• Administer and support Microsoft Exchange Online Exchange on-premises and other related M365 messaging services
• Manage Microsoft Defender and other email security and hygiene tools including filtering DLP policies and mail flow rules
• Maintain and troubleshoot Entra ID (Azure AD) Active Directory and directory synchronization (Entra Connect)
• Develop and maintain PowerShell scripts to automate administrative tasks
• Collaborate with IT teams across Security Systems Applications and Help Desk to investigate and resolve complex technical issues
• Participate in project work including platform migrations security improvements and new service rollouts
• Collaborate with vendors like Microsoft on escalated support issues
• Document configurations runbooks and standard operating procedures

Experience and Qualifications:

• 5 years of experience in IT systems or cloud engineering
• Bachelors degree in computer science MIS computer engineering or a related program of study or equivalent experience in lieu of degree
• Hands-on experience with Microsoft Exchange Online and Exchange on-premises administration
• Experience with Microsoft Active Directory and Entra ID (Azure AD Connect) for identity management
• Working knowledge of Microsoft Azure and Microsoft 365 administration
• Working knowledge of email security fundamentals SPF DKIM DMARC mail flow and spam/phishing filtering
• Proficiency with PowerShell scripting
• Familiarity with customer service platform tools such as Zendesk for workflow and task management.
• In-depth understanding of the administration of Microsoft Windows Server OS Active Directory DNS DHCP GPO.
• Experience in the implementation and maintenance of data center equipment.
• Strong troubleshooting skills and ability to work independently
• Strong communication skills with the ability to confidently present products deliverables analyses and issues
• Preferred Experience & Qualifications:
  • Familiarity with Mimecast or similar email security and archiving platforms
  • Microsoft certifications (MS-203 AZ-104 or equivalent) are a plus but hands-on experience is what matters most
  • Experience supporting a legal or professional services environment

Snell & Wilmer offers a competitive performance-based compensation and agenerousbenefits packagestarting on your first day.The benefits package includes medical dental vision disability life insurance 401K/profit sharing paid holidays tuition reimbursement and paid time off including vacation time personal time and sick time where appropriate.Snell & Wilmer values the principles ofDiversity Inclusion and Belonging.

We are an Equal Employment Opportunity employer.

Required Experience:

IC