Principal Technical Product Manager, AI Health Cloud

BrightSpring Health Services

About the Role

As the Principal Technical Product Manager for the AI Health Cloud you will define and lead the strategy architecture and delivery of AI-powered healthcare platforms and analytics experiences.

With 15 years of experience driving complex technical products and enterprise-scale programs you will shape platform capabilities influence architectural direction and drive high-impact execution across engineering AI/ML data clinical pharmacy and provider teams.

Your leadership will accelerate AI adoption across payer provider and pharmacy workflows improving quality compliance clinical performance and operational efficiency.

Product Strategy & Vision

Define and evangelize the multi-year product vision for AI-driven healthcare analytics workflow automation and decision support across payer provider and pharmacy domains.

Develop strategic roadmaps aligned with enterprise priorities CMS/NCQA requirements and multi-stakeholder needs.

Identify emerging opportunities in generative AI LLMs agent-based systems and workflow orchestration.

Technical Leadership

Provide senior-level technical direction for engineering AI/ML and architecture teams in building scalable cloud-native AI platforms.

Lead strategies for integrating multi-source healthcare data from providers (EHR/EMR clinical documentation FHIR) payers (claims eligibility) and pharmacy systems (Rx claims medication histories formulary data).

Influence platform decisions around Azure cloud infrastructure performance scalability and Responsible AI standards.

Requirements Execution & Delivery

Own end-to-end product requirements across clinical workflows pharmacy operations provider processes AI/ML use cases and regulatory domains.

Translate complex user needs into detailed user stories specifications and acceptance criteria.

Drive Agile execution at scale ensuring high-quality delivery and predictable roadmap progression.

Quality Compliance & Responsible AI

Ensure product capabilities comply with CMS NCQA HIPAA and internal Responsible AI policies.

Partner with compliance clinical and pharmacy leaders to support audit readiness regulatory initiatives and model governance.

Track emerging federal and state regulatory changes affecting provider pharmacy and payer workflows.

AI Insights Analytics & Value Realization

Champion the development of AI-driven insights predictive analytics care coordination recommendations utilization insights pharmacy adherence models and workflow automation features.

Ensure outputs are explainable actionable and embedded into provider pharmacy and payer workflows.

Drive customer adoption and measurable business/clinical outcomes.

Stakeholder & Partner Leadership

Serve as the principal product owner and primary liaison for engineering clinical pharmacy and external provider partners.

Lead customer advisory boards and strategic partner engagements across payer provider and pharmacy sectors.

Build trusted relationships with executives and operational leaders.

Required Qualifications

15 years in technical product management AI/ML platforms cloud data products or large-scale healthcare technology initiatives.

Strong experience with provider pharmacy and payer domains; familiarity with clinical operational or pharmacy workflows.

Expertise in healthcare data standards including HL7 FHIR C-CDA claims data medication data formats and pharmacy system integrations.

Proven success influencing cross-functional teams to deliver enterprise-grade AI or platform solutions.

Exceptional communication skills and ability to influence executive stakeholders.

Preferred Qualifications

Experience with Azure AI/ML tooling and modern MLOps frameworks.

Knowledge of LLMs model evaluation agent frameworks and AI governance.

Experience with provider analytics pharmacy performance programs Stars/HEDIS measures and care management workflows.

Familiarity with BI and analytics tools (Power BI Databricks AI/BI).

Success Metrics

AI capability adoption across provider payer and pharmacy workflows.

Clear ROI and measurable improvements in quality operations clinical performance or pharmacy outcomes.

High platform reliability scalability and user satisfaction.

Predictable high-quality product delivery and roadmap execution.

Why Join Us

Lead strategy for a next-generation AI Health Cloud platform transforming healthcare delivery.

Collaborate with engineers clinicians pharmacists and AI innovators solving high-impact problems.

Competitive compensation and benefits designed for senior technology leaders.

Work in a flexible innovative environment driven by collaboration creativity and continuous learning.