Customer Portfolio Site Leader CPM CS Kemmerer, Wyoming
Salt Lake, UT - USA
Job Summary
Job Description Summary
Through relentless innovation and continuous collaboration with our customers GE Gas Power part of GE Vernova is providing more advanced cleaner and efficient power that people depend on today and building the energy technologies of the future.This On-Site Customer Portfolio Leader is located at our Customer Power Plant site 33 miles east of Kemmerer Wyoming.
Responsible for the profitability and customer satisfaction for assigned contract/s and customer obligations fulfill service agreement obligations fixed price material program management and interact with members of the customer service parts and transactional services field service repair service and/or other teams.
Remote from our GEV Head Office; Supporting and complementing Engineering at the Power Plant. You will represent our brand while you demonstrate accountability for functional business and broad company objectives for Gas Power part of GE Vernova.
Your high levels of operational judgment are required to achieve objectives under our SQDC principles.
The role is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.
Job Description
What youll do
- As the On-Site Services Customer Portfolio Leader representing GEV located 33 miles east of Kemmerer Wyoming; You will serve as a liaison between internal/external organizations and your assigned customer(s)own the customer relationshipcustomer communication and contribute to the overall business strategy inclusive of the P&Ls and Growth Opportunity
- Develop and own site customer communication plan coordinate andfacilitateregular Customer meetings reviewing open items and action plans and reviewingexisting and new GE Vernova products/servicesthat could provide value for the customer.
- OverseeGas Power warrantyand applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE VERNOVA
- Be responsible fordevelopingoutage scope/communicating scope to the field services team.
- Be responsible foroutage/non-outage parts planningincluding requests for quotes providing quotes to customers placing/managing parts orders through delivery and invoicing for parts as applicable.
- Provide leadership in owning and driving all emergent/forced outage matters to resolution.
- Prepare organize andfacilitatepre-outage planning meetings post-outage meetings and outage milestone meetings includingOn-Site Repairs and Part and Component Repairsperformed in GRS addressing repairs issues in the GE network.
- Own contract leadership and fulfillment including all project deliverables and understanding theT&Cs and contract requirementssuch as LD & Bonus structure.
Whatyoullbring: (Basic Qualifications)
- Bachelors Degree from an accredited University (OR anAssociatesdegree from a college or 7 years of experience in a power generation industry)
- Minimum of 5 years of Technical Field Services with Heavy Duty Gas Turbine/and or Mechanical Power Outage experience
Other Eligibility Requirement:
- Ability to work at the site located in Wyoming.
- While Relocation is offered within the US no sponsorship (immigration support) is offered
What will make you stand out:
- You have a passionfor leading by example with exceptional communication skills time management and leadership in a proactive environment includingadvanced knowledge with Microsoft tools.
- You are someone who bringsvisionfor Lean Standard Work/Process Improvement withhigh levelof operational judgment to achieve the positionsobjectivesand strong experience with Project while adopting Lean processes and tools.
- Technical Field Service Experience with HD Outage experience is highly valued.
GE Vernova offers a great work environment professional development challenging careers and competitive compensation. GE Vernova is anEqual Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
About Company
GE Vernova's Asset Performance Management software can help you increase asset reliability, minimize costs and reduce operational risks. View a demo today.