Senior Sales Engineer, Public Safety (Mountain or Pacific Region)
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Job Location:
Seattle, OR - USA
Monthly Salary:
$ 110000 - 160000
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Join Axon and be a Force for Good.
At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.
Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
About Prepared by Axon
As of October 1 2025 Prepared has officially joined forces with Axona major milestone for both our teams and the public safety community. United by a shared mission to Protect Life Axon and Prepared are ushering in a new era of AI-powered emergency communications. Together were closing the gap between the first call for help and resolution in the fieldempowering responders with the clarity they need when every second counts. 911 is the backbone of public safety in America. But for too long the professionals answering our calls have been let down by outdated technology. Prepared exists to change that. Since launching in 2021 weve used cutting-edge AI to help streamline millions of emergency calls across 49 statessupporting over 90 million people and transforming whats possible in crisis response. At Prepared youre not just joining a teamyoure helping shape the future of emergency services and building a safer more connected world.
Your Impact
As a Senior Sales Engineer Public Safety (Mountain or Pacific Region) you are both a technical expert and a storyteller. Youll work closely with Account Executives (AEs) Regional Sales Managers (RSMs) and customers to translate complex technical requirements into compelling solutions. You will lead discovery configure and demonstrate our platform manage technical validations and ensure a smooth handoff to post-sales implementation.
This role is ideal for someone who understands the intersection of technology public safety operations and customer success and who thrives in a mission-driven fast-paced environment.
What Youll Do
Pre-Sales Solutioning
- Partner with AEs and RSMs to qualify opportunities understand customer challenges and design tailored technical solutions.
- Conduct in-depth discovery with 911 centers emergency management agencies and public safety IT teams.
- Deliver engaging product demonstrations technical workshops and proof-of-concept sessions tailored to the agencys environment.
- Lead and respond to RFPs RFIs and security questionnaires with accuracy and professionalism.
- Translate complex technical concepts into clear benefit-focused explanations for non-technical audiences.
Technical Leadership
- Serve as the subject-matter expert for Prepareds platform architecture integrations APIs and data workflows.
- Provide configuration and system design guidance based on customer requirements existing CAD/NG911 systems and IT infrastructure.
- Advise agencies on best practices for network security system interoperability and deployment planning.
- Stay up-to-date with public safety software trends standards (NG911 CAD RMS PSAP operations) and competitor offerings.
Sales Enablement & Collaboration
- Work alongside Sales Product and Engineering to continuously improve our demo environments messaging and field readiness.
- Collect and relay customer feedback to influence product roadmap and technical documentation.
- Support proposal teams with technical content diagrams and specifications.
- Assist marketing and partner teams in developing technical collateral webinars and events.
Customer Advocacy
- Build trust with agency decision-makers IT administrators and operations leaders by demonstrating deep understanding of public safety workflows.
- Ensure technical confidence throughout the sales cycle to accelerate buying decisions.
- Represent Prepared at tradeshows conferences and industry events as a technical ambassador.
What You Bring
- 8 years of progressive experience in public safety emergency communications or PSAP operations with senior-level leadership experience strongly preferred (Director Assistant Director Executive Director or equivalent).
- Demonstrated experience selling implementing or enabling public safety software (e.g. NG911 call handling CAD RMS ESInet radio systems mass notification or emergency communications platforms).
- Proven ability to operate as a field-facing technical advisor to Salesowning discovery solution design demonstrations technical validation and RFP/RFI responses end-to-end.
- Deep understanding of PSAP workflows operational constraints funding models procurement cycles and compliance environments including experience presenting to boards executives and elected officials.
- Strong technical fluency across cloud-based platforms integrations/APIs network infrastructure data workflows and system interoperability within public safety environments.
Additional Requirements
- Track record of building credibility with PSAP directors IT leadership emergency management leaders and dispatch supervisors through consultative trust-based engagement.
- Experience partnering cross-functionally with Product and Engineering to influence roadmap priorities based on real-world PSAP needs.
- Comfortable operating in high-growth ambiguous environments with minimal playbooksable to create structure demo narratives and field enablement materials where needed.
- Exceptional executive communication and storytelling skillsable to translate technical capability into operational ROI and mission impact.
- Willingness to travel up to 75% and represent Prepared as a technical ambassador at industry conferences and customer events.
Public Safety Technology & Systems Expertise
Candidates who are well-positioned for success in this role typically bring hands-on experience working with the core technology systems that power emergency communications centers.
This may include experience with:
911 call handling systems (CHE) such as VESTA Viper or Solacom
Computer-Aided Dispatch (CAD) platforms used to manage emergency response workflows
Radio console systems supporting multi-agency communications
Logging recorders used for call review compliance and operational analysis
Network and traffic analysis tools such as Wireshark used to troubleshoot system performance and integrations
Successful candidates often have direct experience supporting configuring troubleshooting or operating these systems within PSAPs ECCs or other mission-critical public safety environments.
Work Location
This is a fully remote role open to candidates based in the United States. Candidates located in the Mountain or Pacific regions are strongly encouraged to apply. Due to the nature of the position up to 75% travel is required including customer meetings training sessions and industry events.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical dental and Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Pay Transparency
Axon offers a comprehensive total compensation package which includes base salary a generous annual bonus and company equity.
The starting base salary for this role ranges from $110000 to $160000 annually excluding commission and bonuses and varies based on geographic market. Actual base pay will depend on several factors including level function training transferable skills work experience business needs and location.
Our benefits are designed to support you physically financially and emotionallythrough lifes major milestones and in your everyday moments. To learn more about our benefits please visit
Axon is a total compensation company meaning compensation is made up of base pay bonus and stock awards. The actual base pay is dependent upon many factors such as: level function training transferable skills work experience business needs geographic market and often a combination of all these factors. Our benefits offer an array of options to help support you physically financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit Pay Range
$110000 - $160000 USD
Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights ator via ourAxon Privacy Web Form. For more information please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.
Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process including training equipment or background checks. We do not make job offers via text message WhatsApp or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at If you receive a suspicious offer or outreach from an email address that is not @ or if you are asked for sensitive personal information (bank details Social Security Number) prematurely please ignore the message and report it to .
Required Experience:
Senior IC
About Company
The Axon Network connects people, devices, and apps to protect life in all regards. From our TASER smart weapons, to police body cameras, to our industry-leading cloud-based evidence management software, we are the world’s premier public safety company and are committed to delivering ... View more
