Psychiatry MD Lead

INSIDE ROCKET DOCTOR:

Rocket Doctor is a digital health marketplace transforming how comprehensive care is delivered bringing the most advanced doctors office directly into homes across North America. Rocket Doctor is a digital health marketplace transforming the way comprehensive care is delivered bringing the most advanced doctors office into homes across North America. We are a passionate group of medical doctorstechnical experts and patient care professionals who believe every person deserves access to high quality healthcare.

We are seeking a team member who is motivated to learn grow and innovate while making a meaningful impact. Rocket Doctor is one of the fastest growing digital health companies in Canada with over 300 physicians nationwide and a rapidly expanding presence.

ROLE DESCRIPTION:
The Psychiatry Lead is responsible for leading the development of Psychiatric practice on the platform. They will join the MD Advisor (MDA) team to help strengthen expand and optimize Rocket Doctors Psychiatric offerings.

This role focuses heavily on growing the Psychiatric provider community improving clinical operations within the province and supporting physicians practicing on the platform. The Psychiatry Lead will support recruitment efforts build physician engagement help shape patient workflows and ensure a high-quality experience for both patients and providers.

In addition to Psychiatry-focused leadership the Provincial Medical Lead participates in broader MD Lead initiatives to support cross-provincial alignment and company-wide growth.

PRIMARY RESPONSIBILITIES

Grow and Strengthen Rocket Doctors Physician Presence

• Support the Provider Success team in recruiting onboarding and retaining Psychiatrists in all provinces.
• Help build a strong practice community and encourage ongoing clinical engagement.
  

Support Specialist Operations & Quality

• Investigate and respond to patient provider or PCC-raised concerns related to the care of psychiatric outpatients.
• Review and refine clinical workflows specific to Psychiatry to improve efficiency compliance and physician ease of practice.
• Maintain close communication with practicing Psychiatrists on the platform including active presence on Slack and participation in quarterly group meetings.

Strategic Specialty Leadership

• Serve as a clinical leader supporting the growth of Rocket Doctors psychiatry presence.
• Liaise with health authorities organizations and partners as appropriate.
• Provide input on specialty-specific product needs regulatory considerations and physician experience improvements.

MD ADVISOR RESPONSIBILITIES (CROSS-PROVINCIAL)

While the role is Psychiatry-focused the Lead also participates in the MD Advisor team:

• Attend and contribute to MD Advisory meetings.
• Support initial onboarding of new physicians across provinces as needed.
• Partner with the product and operations teams on improvement initiatives.
• Provide troubleshooting support on emerging physician issues across all provinces.
• Assist with communications and strategic updates for physicians and Rocket Doctor staff.
• Help coordinate physician meetings and engagement events across Canada.

EXPECTATIONS:

• Serve as a positive solutions-focused representative of Rocket Doctors medical leadership.
• Maintain professionalism as outlined by the regulatory College of your province of residence.
• Demonstrate strong knowledge of the community psychiatry landscape and virtual care environment.
• Maintain clear records of recommendations and decisions.
• Knowledge of Rocket Doctors EMR platform extensions and applicable privacy regulations in Canada and the United States (HIPAA PHIPA PIPEDA) is considered an asset.
• Handle all confidential company and patient information with discretion.

COMPENSATION:

• The position is estimated to be an average of 4 hours per week (negotiable) and will be compensated recognizing physician value in equity (company shares) according to current Rocket Doctor policy.

QUALIFICATIONS:

• Licensed to practise medicine in your province of residence;
• Strong familiarity with the mental health care system workflows and physician community.
• Excellent communication and relationship-building skills.
• Ability to work in a fast-paced rapidly evolving digital health environment.
• Experience in medical leadership administration or business is an asset.

WORK / TRAVEL:

• Fully remote within Canada.
• Occasional travel may be required.

Equity Statement

We are committed to fostering an inclusive equitable and accessible environment where everyone feels valued respected and supported with a workforce and group of suppliers that reflect the diversity of our community. We particularly encourage women Black people Indigenous peoples people of colour and members of the 2SLGBTQIA community to apply.