Administrator (Redeployment 22991)

• Suffolk County Council
• Address: Endeavour House Ipswich Suffolk IP1 2BX - Hybrid
• Salary: 25185 per annum pro rata
• Hours: 30 flexible working options available
• Contract: Permanent

This post is only open to Suffolk County Council staff on redeployment only.

At Suffolk County Council every role is a chance to create positive change. As an Administrator in the Resolution and Tribunal Statutory SEND Service Team youll see the direct impact of your work on the people and places that make Suffolk special. Join us and turn your passion for progress into action.

Reimagine the possibilities.

Your role and responsibilities

• Administer and maintain effective business processes procedures and administrative systems
• Maintain workload balancing various tasks
• Contribute to the development and improvement of the service by working to the latest standard and guidance
• Provide a professional contact and accurate service information to internal staff and external professionals young people and families
• Provide guidance training and cover for colleagues sharing knowledge and best practice
• Maintain accurate electronic and manual records filing systems shared inboxes and office administration
• Balancing a highdemand workload alongside processing new cases preparing bundles for existing cases and issuing final EHCPs

You will need

• Strong communication skills
• To be able to work proactively and calm under pressured environments
• To work within a team but also independently
• Organisation skills and the ability to balance multiple tasks

You can view a full list of requirements in theJob and Person Profile (Word). If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

The Statutory SEND Services Team leads on all aspects of our family facing work and supports individual children and young people with SEND and their families throughout their SEND journey. This includes securing the right education offer to support their specific needs and ensuring regular and effective review of their progress holding providers to account across the system for meeting the needs of individual children and young team includes practitioners from a range of backgrounds who provide a wealth of knowledge and experience and support partnerships across the education health and care system.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.

For more information

Please contact Imogen Munford for a casual conversation. You can reach them by calling or emailing .

How to apply

Step 1 -Read the Job and Person Profile (Word).

Step 2 -Click Apply Now to start your online application.

Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.

1. Think of a time when you have improved a system or process. What problem were you trying to solve how did you identify it and what improvements/solutions have you suggested

2. What experience do you have with digital filing systems (e.g. SharePoint OneDrive shared drives)

3. What is your understanding of SEND and how do you support children/young people with SEND

Please note:Without a supporting statement your interest will not be supporting documents must be in either PDF or MS Word format.

For guidance on completing your application please seeourHow to Apply page.

We value authentic applications thatshowcaseyour genuine skills and experiences so we encourage you to present your own work and ideas throughout the process. You can also readourUsing AI in Your Application and Interview guidanceto understand acceptable and unacceptable use of AI. If AI is used inappropriately your application may not be progressed.

Do you need any reasonable adjustments to help you to applyIf you are disabled and/or haveadditionalsupport needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team ator.You can find examples ofpossible adjustmentsonourReasonable Adjustment pages. Ifyoureinvited to the next stageyoullhave another chance to request adjustments

Closing date:11.30pm 05 May 2026

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.