Business-to-Business (B2B) Account Manager

Business-to-Business (B2B) Account Manager
Northampton Hybrid
per annum Bonus Commission

About the Role

We are recruiting for a driven and commercially focused B2B Account Manager to join a well-established and growing technology services organisation based in Northampton. This hybrid role is ideal for someone with strong relationship-building skills a consultative sales approach and proven experience managing client accounts within a fast-paced business environment.

The company provides a range of business solutions including managed services cloud solutions cybersecurity IT support and infrastructure services supporting clients across multiple sectors. The successful candidate will be responsible for building long-term customer relationships identifying growth opportunities and ensuring exceptional service delivery to maximise account retention and profitability. Similar Northampton-based B2B account management roles typically offer salaries from depending on experience.

Key Responsibilities

• Manage and grow a portfolio of existing B2B customer accounts
• Identify and develop new business opportunities through outbound sales activity
• Build strong client relationships and act as the main point of contact
• Understand customer requirements and recommend suitable business solutions
• Prepare quotations proposals and service agreements
• Negotiate pricing and contract terms to maximise profitability
• Maintain accurate CRM records and account activity reports
• Work closely with internal departments to ensure smooth service delivery
• Monitor customer satisfaction and proactively resolve issues
• Achieve monthly revenue margin and retention targets
• Stay up to date with market trends competitor activity and industry developments

Requirements

• Minimum 23 years experience in account management business development or B2B sales
• Proven track record of managing and growing client accounts
• Strong negotiation and communication skills
• Excellent organisation and time management abilities
• Experience using CRM systems and Microsoft Office
• Self-motivated with a target-driven mindset
• Ability to work independently and as part of a team
• Full UK driving licence preferred

Desirable

• Experience within IT services managed services professional services or commercial sales
• Background in consultative sales or solution-based selling
• Previous experience handling high-value client accounts
• Understanding of cloud services cybersecurity or business technology solutions

Benefits

• Competitive basic salary (DOE)
• Uncapped bonus/commission structure
• Hybrid working options
• Career progression opportunities
• Company pension
• Ongoing training and professional development
• Supportive and collaborative working environment
• Opportunity to work with a growing and forward-thinking business

To Apply

Call Kylie on or email your CV to