Senior HVAC Service Technician

SST Direct

Job Location:

Charlotte, VT - USA

Hourly Salary: USD 40 - 55

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

DIRECT HIRE:Seeking an experienced and drivenSenior HVAC Service Technicianto lead field operations manage a team of commercial HVAC technicians and ensure consistent delivery of high-quality service and installations. The ideal candidate will possess deep technical knowledge of commercial HVAC systems strong leadership capabilities and a commitment to safety quality and customer satisfaction.

Working Location: Local travel for Charlotte NC. and surrounding area
Pay Range: $40hr - $55hr (depending on experience)
Base hours/Schedule: M - F 7am - 3:30pm OT

Key Responsibilities:

Demonstrate a positive customer-focused attitude to set a standard for the team to follow
Ensure the team maintains a professional appearance by wearing appropriate staff uniforms and hold team members accountable to do the same
Actively support upper management in setting clear goals and expectations for the team ensuring alignment with company objectives
Exhibit support for companywide initiatives regardless of personal opinion to foster a cohesive and motivated team environment
Serve as a safety role model for the team ensuring safety procedures are followed and promoting a culture of safety on job sites
Ensure safe work practices are implemented and the work environment remains safe
Provide necessary job site safety training in line with OSHA regulations and company safety policies
Ensure team members use proper Personal Protective Equipment (PPE) daily and maintain an understanding of its proper use
Understand the impact of company safety ratings on our ability to perform work for high-level quality customers and guide the team to maintain high standards
Work closely with Service Coordinators to meet customer needs and foster a strong cohesive team dynamic
Oversee daily service calls and ensure timely completion of electronic paperwork for the billing process
Assist in managing parts orders to ensure timely return to the client and avoid delays
Mentor team members on the importance of timely and efficient service call completion and reinforce its significance within the team
Participate in the on-call service rotation ensuring availability to address urgent customer needs
Support sales efforts by helping to build strong customer relationships and actively assisting in selling additional work when opportunities arise
Assist the Sales team by conducting job site surveys and providing valuable input for estimates
Identify and address job site safety concerns working closely with the Sales Team to ensure safe practices are followed
Ensure the team is proficient in utilizing Vendor and OEM Apps to troubleshoot identify part numbers check availability and assess costs
Lead the rollout of these Apps to the team ensuring that everyone is properly trained to maximize efficiency
Identify and implement industry-specific software tools and devices needed to maintain operational effectiveness and meet customer needs
Keep a current library of HVAC product information related to installation operation maintenance service and repair to support team members
Ensure team members are proficient in using specialized software tools offering guidance on their operation and best practices
Other such duties and responsibilities as assigned from time to time

Qualifications:

10-15 years of experience in commercial or industrial HVAC service
Prior experience supervising or mentoring technicians in a field-based role
EPA Universal Certification (required)
Strong diagnostic and troubleshooting skills for complex HVAC systems
Proficiency with OEM/vendor apps and HVAC-related software tools
Working knowledge of OSHA regulations and commitment to jobsite safety
Excellent communication leadership and organizational skills
Ability to read and interpret technical drawings schematics and manuals
Valid drivers license with a clean driving record
Must be able to pass a drug screen and background check

Benefits:

Competitive salary and performance incentives
Health dental and vision insurance
Company paid Life Insurance and Long-Term Disability
401(k) with company match
Paid time off and holidays

Once you apply please text SrST to for a faster reply.

INDH

Required Experience:

Senior IC

DIRECT HIRE:Seeking an experienced and drivenSenior HVAC Service Technicianto lead field operations manage a team of commercial HVAC technicians and ensure consistent delivery of high-quality service and installations. The ideal candidate will possess deep technical knowledge of commercial HVAC syst...

Demonstrate a positive customer-focused attitude to set a standard for the team to follow
Ensure the team maintains a professional appearance by wearing appropriate staff uniforms and hold team members accountable to do the same
Actively support upper management in setting clear goals and expectations for the team ensuring alignment with company objectives
Exhibit support for companywide initiatives regardless of personal opinion to foster a cohesive and motivated team environment
Serve as a safety role model for the team ensuring safety procedures are followed and promoting a culture of safety on job sites
Ensure safe work practices are implemented and the work environment remains safe
Provide necessary job site safety training in line with OSHA regulations and company safety policies
Ensure team members use proper Personal Protective Equipment (PPE) daily and maintain an understanding of its proper use
Understand the impact of company safety ratings on our ability to perform work for high-level quality customers and guide the team to maintain high standards
Work closely with Service Coordinators to meet customer needs and foster a strong cohesive team dynamic
Oversee daily service calls and ensure timely completion of electronic paperwork for the billing process
Assist in managing parts orders to ensure timely return to the client and avoid delays
Mentor team members on the importance of timely and efficient service call completion and reinforce its significance within the team
Participate in the on-call service rotation ensuring availability to address urgent customer needs
Support sales efforts by helping to build strong customer relationships and actively assisting in selling additional work when opportunities arise
Assist the Sales team by conducting job site surveys and providing valuable input for estimates
Identify and address job site safety concerns working closely with the Sales Team to ensure safe practices are followed
Ensure the team is proficient in utilizing Vendor and OEM Apps to troubleshoot identify part numbers check availability and assess costs
Lead the rollout of these Apps to the team ensuring that everyone is properly trained to maximize efficiency
Identify and implement industry-specific software tools and devices needed to maintain operational effectiveness and meet customer needs
Keep a current library of HVAC product information related to installation operation maintenance service and repair to support team members
Ensure team members are proficient in using specialized software tools offering guidance on their operation and best practices
Other such duties and responsibilities as assigned from time to time