Casino Host Full Time

Responsibilities:

• Maintain a working knowledge of the Companys facilities and special events and advising customers of same whenever possible.
• Greet customers on casino floor establish rapport and provide complimentary amenities based upon specific casino guidelines for levels of play.
• Promote the success of the Players Club by explaining this marketing tool to customers issuing membership cards and demonstrating the various methods of use.
• Resolve miscellaneous guest complaints referring to the appropriate supervisor when necessary.
• Assist guests with reservations for restaurants entertainment venues
• Facilitate the effective management of information by attending regularly scheduled departmental meetings.
• Prepare correspondence memos forms reports and other miscellaneous paperwork as needed.
• Augment special events through active participation in same.
• Observe special events in the lives of our customers by preparing and mailing birthday and/or anniversary cards newsletters and personal notes whenever possible.
• Record information on new customers and updates Database as needed.
• Assist the Slots Department with Jackpots by providing photographic services and issuing complimentary amenities to customers as Jackpots are awarded.
• Compile customer feedback and informs management of findings on a regular basis.
• Responsible for maintaining a consistent regular attendance record.
• Other duties as assigned

Working Conditions:

• Mostly indoors and generally climate-controlled environment
• Will be exposed to noise smoke and odors
• Working with others and independently

Target Salary Range: ($50000)

Ballys Lincoln Casino Resort: About LinkedIn

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.