Primary Details

Role Highlights

• Hong Kong Hybrid working and permanent
• Strategic selling point about the role
• Happy to talk flexible working
  

The Opportunity

Are you ready to shape the future of insurance by driving strategy and building lasting relationships with key clients and partners

This role offers a unique opportunity to make a real impactleading business performance cultivating customer loyalty and ensuring compliance all while supporting the growth and innovation of QBEs agency channels.

About QBE

At QBE we get to the heart of what matters for our customers. And we do it all with a human touch.

Were an international insurer with more than 13000 people working across 26 countries which means were big enough for your ambitions yet small enough for you to make a real impact. Its an exciting time. Were building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact at work and in the world As part of the QBE team youll get to spend every day working with people who are passionate talented and kind.

Your New Role

• Responsible for the strategy definition strategy execution agency servicing and business performance of channels (ie. Agencies and Local Brokers (ALBs) and Agencies)
• Enabling our channels (ie. ALBs / intermediaries ) by providing valuable service and continuously enhance customer relationship
• Build customer loyalty aligned with our QBE value proposition
• Responsible tasks and activities for strategy growth profitability business planning performance management people management etc.
• Ensure compliance with Insurance Authoritys regulations & requirements
• Support best practice and continuous improvement in relation to training compliance and practice management in conjunction with internal stakeholders
• Ensure all personal accreditation levels and compliance requirements are adhered to
• Establish and develop relationships and promote company image with key clients
• Monitor client and market requirements and client feedback by conducting client calls / visits
• Provide administrative support to the Distribution Team
• Learn about new products and understand commission structures for each product in order to enhance the relationships with clients
• Provide product expertise to intermediaries on the range of products offered
• Monitor and review ones own performance against individual sales targets
• Key Performance Indicator on client development and management - Increase distribution force Adoption % of digital technology by agents Client engagement and performance management including motivate top agents; Working with internal stakeholders to maintain service and achieve high NPS
• Key Performance Indicator on Growth & Profitability Track record for year-on-year growth and working with underwriting team to achieve targeted goals and improve debtors and commission ratio
  
  

About You

• Tertiary graduate with professional qualifications in insurance or related disciplines
• Relevant work experience in agency service and business development
• Communication in Cantonese Mandarin and English is a must to communcate with clients
• Sound insurance product knowledge and underwriting skills
  Pro-active self-motivated and a good team player
• Customer-oriented with excellent interpersonal and presentation skills
• Ability to deliver on agreed business targets
• Proficient in MS Word Excel and PowerPoint
  

Benefits

We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:

• Hybrid Working a mix of working from home and in the office to enhance your work/life balance
• Life Leave supporting the life events we all experience leaving your annual leave for rest
• Free holistic wellbeing coaching nutritional confidential counselling financial and legal advice

Awards & Recognition

We value our employees experience with us and are proud to have been recognised for the following awards:

• Qorus Reinvention Awards APAC 2025: Gold winner in the ESG category
• Digital Insurance Awards APAC: Digital Insurance - Insurer Leader 2025
• HKB Technology Excellence Awards: Automation - Insurance

How to Apply

If youre looking for a career that combines your expertise and your empathy click Apply today.

Your career. At the heart of it.

Skills:

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.