Principal Solutions Engineer, Enterprise

Scale plays a critical role in powering the next generation of AI applications across the enterprise. As our customer base grows exponentially Principal Solutions Engineers operate as senior technical leaders on the front linesshaping how the worlds most innovative companies adopt deploy and scale AI with Scale.

Principal Solutions Engineers are trusted advisors to both customers and internal stakeholders owning the most complex and high-impact opportunities. They partner closely with Sales Product and Engineering leadership to drive technical strategy secure executive alignment and deliver differentiated solutions that win and expand strategic accounts. Beyond individual deals they influence product direction define best practices and elevate the capabilities of the broader Solutions Engineering organization.

You will:

• Own technical strategy and execution for the companys most complex high-value enterprise opportunities acting as the ultimate arbiter of the technical win
• Serve as a trusted advisor to executive stakeholders (CTOs Heads of AI Engineering leaders) guiding long-term AI/LLM adoption strategies
• Architect and lead end-to-end solution design from discovery through pilots and productionization across ambiguous and evolving customer requirements
• Drive cross-functional alignment across Sales Product and Engineering to unblock critical technical and business challenges
• Define and shape large multi-phase Scopes of Work translating ambiguous customer problems into scalable production-ready solutions
• Lead high-impact customer engagements including executive presentations technical deep dives and workshops
• Influence Scales product roadmap by synthesizing customer insights and advocating for high-leverage feature development
• Mentor and elevate other Solutions Engineers establishing best practices across demos pilots and technical sales strategy
• Drive org-level initiatives that improve win rates shorten sales cycles and increase the scalability of the Solutions Engineering function

Ideally youd have:

• Deep technical background with significant experience in customer-facing engineering roles (pre-sales forward-deployed or post-sales) at enterprise scale
• Proven track record of owning and closing complex multi-stakeholder technical deals with Fortune 500 or equivalent enterprises
• Strong systems thinking and architecture experience across cloud data and AI/ML systems
• Hands-on experience with programming languages such as Python Java or similar with the ability to prototype and validate solutions when needed
• Experience operating as a senior technical advisor to executive stakeholders with strong presence and credibility
• Demonstrated ability to navigate ambiguity influence without authority and drive alignment across diverse teams
• Exceptional communication skills with the ability to translate between business product and technical audiences
• High degree of ownership intellectual curiosity and bias for action in fast-paced ambiguous environments

Nice to haves:

• Deep experience with Generative AI / LLM applications in enterprise environments
• Background in forward-deployed engineering or building production-grade ML systems
• Experience in regulated industries such as financial services insurance or healthcare

PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale our mission is to develop reliable AI systems for the worlds most important decisions. Our products provide the high-quality data and full-stack technologies that power the worlds leading models and help enterprises and governments build deploy and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta Cisco DLA Piper Mayo Clinic Time Inc. the Government of Qatar and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability status gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at Please see the United States Department of Labors Know Your Rights poster for additional information.

We comply with the United States Department of Labors Pay Transparency provision.

PLEASE NOTE: We collect retain and use personal data for our professional business purposes including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants needs provide our services and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our for additional information.