Ecommerce Assistant
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Job Location:
Winchester - UK
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Naomi and Jacks are looking for an enthusiastic and detail-focused Ecommerce Assistant to help generate vital income through our online sales platforms. Reporting to the Ecommerce Manager you will play a key role in managing online listings optomising product descriptions promoting and selling a wide variety of donated items across online platforms helping to maximise value while delivering an excellent customer experience.
Key responsibilities:
- Creating highquality online listings with accurate descriptions pricing and photography
- Selecting the best online selling method across all channels to maximise income from donated items
- Ensuring all listings comply with platform selling regulations ie eBay and Depop and charity guidelines
- Maintaining the highest standard of photography to support each item listing and ensure that the description is clear concise and informative.
- Ensure the usage of the correct long tail key words in the title to maximise the potential of Google and the selling channel algorithms to improve search and visibility and sales
- Support team members in using product market research & price checking along with quality control checks.
- Monitoring sales performance and identifying opportunities to grow online income
- Providing excellent customer service and resolving online sales queries
- Assisting with packing and posting sold items
- Maintaining a tidy safe and compliant ecommerce workspace.
Skills Knowledge and Expertise:
- Proven experience of working with online sales platforms (e.g eBay Depop or similar)
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Demonstrable planning and organisational abilities capable of prioritising and managing multiple tasks.
- Knowledge of charity retail industry trends customer behaviour best practices and improving customer journey.
- A strong understanding of pricing strategies and market research
- Proficiency in ecommerce platforms and tools.
- Attention to detail and a proactive approach to problem-solving
- A good communicator able to consult confidently with proven ability to engage influence and negotiate.
- Passion for charity retail with an interest in pre-loved goods collectables and antiques.
Benefits:
Working 12 hours per week Monday to Friday with the potential to work overtime.
The location of the role is Naomi and Jacks Donation Centre (Warehouse) Winnall
Hourly rate of pay: 13.45
Benefits include 28 days holiday pro rata group pension scheme life assurance Health cash plan and the opportunity to work in an organisation where every job matters.
You will need to be eligible to work in the UK to be considered for this role. The Trust is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all employees and volunteers to share this commitment. Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.
The Trust is dedicated to fostering a diverse and inclusive workplace. We actively support and encourage applications from individuals of all backgrounds and cultures.
Should you require any adjustments or if you would like to speak to someone before applying then please contact Debbi Cook People Advisor on .
The location of the role is Naomi and Jacks Donation Centre (Warehouse) Winnall
Hourly rate of pay: 13.45
Benefits include 28 days holiday pro rata group pension scheme life assurance Health cash plan and the opportunity to work in an organisation where every job matters.
You will need to be eligible to work in the UK to be considered for this role. The Trust is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all employees and volunteers to share this commitment. Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.
The Trust is dedicated to fostering a diverse and inclusive workplace. We actively support and encourage applications from individuals of all backgrounds and cultures.
Should you require any adjustments or if you would like to speak to someone before applying then please contact Debbi Cook People Advisor on .
We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.
Once a vacancy has closed we are unable to consider further applications so please submit your application as soon as possible to avoid disappointment.
Required Experience:
Junior IC
About Company
Respite, end of life care and bereavement support for seriously ill children, young adults and their families. Learn how we make a difference at Naomi House & Jacksplace.
