Team Lead, Site Reliability Engineer
Share
Job Location:
Clearwater, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
TeamViewer provides a leading Digital Workplace platform that connects people with technologyenabling improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies that hundreds of millions of users around the world and around 645000 customers across all industries rely on. With more than 1900 employees worldwide we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact
As an SRE Team Lead at TeamViewer you will be responsible for both technical leadership and people management within the Site Reliability Engineering team. You will help ensure the reliability availability and performance of our Azurebased global SaaS platform while also leading coaching and developing a team of SREs.
This role sits at the intersection of operations software engineering and leadership. You will remain handson with production systems while setting direction driving operational excellence and fostering a strong team culture focused on ownership reliability and continuous improvement.
Technical & Operational Responsibilities
Operate and maintain highly available scalable cloud infrastructure supporting a global SaaS platform
Lead the deployment and operation of feature and maintenance releases ensuring safe and reliable delivery to production
Drive improvements in monitoring alerting and observability to support 24/7 service reliability and reduce incidents
Identify and reduce operational toil through automation and standardization
Act as an escalation point during incidents supporting effective and timely resolution
Lead postincident reviews ensuring clear root cause analysis actionable followups and measurable improvements
Proactively identify reliability risks performance bottlenecks and systemic weaknesses
Leadership & People Management Responsibilities
Linemanage and mentor a team of Site Reliability Engineers
Provide regular feedback coaching and performance development through 1:1s and goal setting
Support team members technical growth and career progression
Promote best practices in incident management oncall operations documentation and reliability engineering
Collaborate closely with Engineering Product Security and Platform teams to improve operational maturit
Contribute to hiring onboarding and team capacity planning as the SRE function evolves
Preferred Requirements
Degree in Computer Science Software Engineering IT or equivalent practical experience with 3 years in SRE DevOps software development or related roles.
Strong handson experience with Microsoft Azure including operating and troubleshooting Azure App Services and Application Gateways.
Practical experience with containers and orchestration (e.g. Docker Kubernetes) and CI/CD pipelines (e.g. GitLab CI/CD Azure DevOps).
Proven experience with InfrastructureasCode and automation (e.g. Terraform Argo CD) and scripting (PowerShell Bash Python).
Experience with monitoring and observability tools (e.g. Grafana Prometheus Datadog).
Solid understanding of cloud networking security principles Identity & Access Management (e.g. Keycloak Entra) and databases (e.g. PostgreSQL MS SQL).
Comfortable balancing handson technical work with leadership and people responsibilities.
What we offer
Competitive compensation including stock-based options
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance Short-Term & Long-Term Disability 100% employer-paid
Quarterly teambuilding events leadership luncheons and companywide All Hands meetings
Open door policy and casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse values-driven culture makes us stronger. As we continue to grow as a company we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender civil or family status sexual orientation religion age disability education level or race.
