AUDIOLOGISTHEARING AID DISPENSER Nairn, Inverness, Keith
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Job Summary
Audiologist / Hearing Aid Dispenser
Overview
We are seeking a qualified and patient-focused Audiologist / Hearing Aid Dispenser to join a well-established multi-site clinical team. This is a primarily clinic-based role offering the opportunity to deliver high-quality audiological care within a supportive and collaborative environment.
You will take full ownership of the patient journey from initial assessment through to fitting and long-term aftercare working closely with optical colleagues and front-of-house teams to deliver a seamless patient experience.
Key Responsibilities
Patient Journey
Service Offering
Hearing Aid Portfolio
Working Environment
Systems & Equipment
Candidate Requirements
Key Competencies
Salary & Benefits
Compensation
Additional Information
Culture & Values
Interview Process
Overview
We are seeking a qualified and patient-focused Audiologist / Hearing Aid Dispenser to join a well-established multi-site clinical team. This is a primarily clinic-based role offering the opportunity to deliver high-quality audiological care within a supportive and collaborative environment.
You will take full ownership of the patient journey from initial assessment through to fitting and long-term aftercare working closely with optical colleagues and front-of-house teams to deliver a seamless patient experience.
- Conduct comprehensive hearing assessments and diagnostic testing
- Perform ear examinations and ear health checks
- Provide hearing aid consultations fittings and programming
- Deliver ongoing aftercare servicing and patient rehabilitation
- Carry out microsuction wax removal (training provided if required)
- Manage clinic diaries and appointment schedules
- Maintain accurate clinical records and patient documentation
- Liaise with hearing aid manufacturers and suppliers
- Support stock management and equipment maintenance
- Patients typically enter via an optical screening/referral pathway
- Full ownership of care from:
- Assessment (60 mins)
- Health checks (30 mins)
- Fittings (60 mins)
- Follow-ups (40 mins)
- Supported by an internal marketing function and strong patient flow
- Hearing assessments & screening
- Microsuction wax removal (gold standard)
- Hearing aid consultation & fitting
- Ongoing aftercare and servicing
- Up to 5-year warranties and 60-day guarantee
- Combined ear health check and wax removal
- HD visualisation for patient education
- Optional hearing screening
- 70 (both ears)
- 50 (one ear)
- 25 consultation (if no wax present)
- Invisible titanium devices
- Rechargeable solutions
- App-connected technology
- Bronze: 1495
- Silver: 2795
- Gold: 3195
- Platinum: 3695
- Clinic-based role across key locations (including Nairn Inverness and Keith)
- Part of a wider network of 42 practices and 350 staff
- Strong collaboration between optical and audiology teams
- Optical teams assist with screening and minor repairs
- Front-of-house manages 80% of administrative workload
- Otometrics
- Oracle
- NOAH & Optix
- Access to leading hearing aid manufacturers:
- Oticon
- Sonova (Phonak / Unitron)
- Starkey
- Resound
- RHAD qualification or BSc in Audiology
- Open to both NHS and private sector backgrounds
- Newly qualified candidates welcome
- Full UK driving licence
- Willingness to travel between clinic locations
- Strong clinical expertise and attention to detail
- Patient-first ethical approach to care
- Ability to work efficiently in a fast-paced clinic environment
- Excellent communication and interpersonal skills
- Collaborative mindset within a multidisciplinary team
Compensation
- Competitive base salary (circa 35000 dependent on experience)
- 5000 car allowance
- Uncapped commission (OTE )
- 34 days annual leave (including bank holidays)
- Enhanced sick pay
- Pension scheme
- Staff discounts:
- 2 fully funded optical vouchers per year
- 6 family vouchers (50% off)
- Hearing aid discounts for staff and family
- Access to employee benefits platform
- Typical working hours: MondayFriday 9:0017:00
- Strong focus on CPD and ongoing training
- Access to modern equipment and established patient base
- Structured clinical templates and appointment times
- Patient-first care
- Clinical excellence
- Continuous professional development
- Collaborative and supportive team environment
- Clinically confident and patient-centric
- Strong communicators
- Not sales-driven with a focus on ethical care
- Aligned with a modern professional clinical culture
- Initial screening (Teams or phone)
- Further stages to be discussed
