IT Project Manager-CA
Mountain View, CA - USA
Job Summary
Job Title: IT Project Manager
Job Type: Contract
Duration: 6 months
Location: Mountain View CA 94041
Shift: 9am to 5pm-PST
Visa preference: USC/GC
Job Description:
The IT Project Manager will lead the planning execution and delivery of IT projects with a focus on contact center and CRM technologies such as Genesys Salesforce Service Cloud and SAP C4C. This role requires strong project management expertise to manage scope timelines resources and stakeholder alignment while ensuring successful project delivery within budget and quality standards. The position is fully onsite and involves close collaboration with cross-functional teams.
Responsibilities
- As an IT Project Manager Contractor you will oversee the planning execution and delivery of IT projects.
- Develop project plans including scope schedule budget and resource allocation.
- Coordinate meetings and ensure stakeholder alignment.
- Identify and mitigate project risks issues and dependencies.
- Monitor progress and provide regular status updates.
- Ensure timely within-scope and budget-compliant project delivery.
Requirements
- 6 9 years of experience in IT Project Management.
- Strong experience managing end-to-end IT projects.
- Expertise in Genesys Contact Center platforms.
- Experience with Salesforce Service Cloud (3 5 years).
- Experience with SAP C4C (Cloud for Customer) (3 5 years).
- Strong knowledge of project management methodologies and tools.
- Excellent stakeholder management and communication skills.
- Ability to manage multiple priorities and complex projects.
- Strong problem-solving and risk management skills.
- Ability to work onsite 5 days/week in Santa Clara CA.
Skills
- IT Project Manager
- Salesforce Service Cloud
- SAP C4C (Cloud for Customer)